Dell SCv2080 Owner's Manual

Also see for SCv2080: Owner's manual Getting started guide Getting started guide

• Remove any jewelry or metal objects from your body because they are excellent metal conductorsthat can create short circuits and harm you if they come into contact with printed circuit boards orareas where power is present.• Do not lift the storage system chassis by the handles of the power supply units (PSUs). They are notdesigned to hold the weight of the entire chassis, and the chassis cover may become bent.• Before moving the storage system chassis, remove the PSUs to minimize weight.• Do not remove drives until you are ready to replace them.NOTE: To ensure proper storage system cooling, hard drive blanks must be installed in any harddrive slot that is not occupied.Pre-Replacement ProceduresPerform the procedures described in this section before replacing a component of the SCv2080 storagesystem.Send Diagnostic Data Using Dell SupportAssistUse Dell SupportAssist to send diagnostic data to Dell Technical Support.1. Use the Storage Client to connect to the Storage Center.2. In the Summary tab, click Send SupportAssist Information Now, which is located underSupportAssist Actions in the Status pane. The Send SupportAssist Information Now dialog boxopens.3. Select Storage Center Configuration and Detailed Logs.4. Click OK.The Storage Client displays the status of the SupportAssist action. A second dialog box opens whenthe transfer of SupportAssist information has completed successfully.5. Click OK.6. (Optional) If the Storage Center is in maintenance mode, return it to normal operation.Put the Storage Center Into Maintenance ModeUse Dell Storage Client to put the Storage Center into maintenance mode after sending SupportAssistdata to Dell Technical Support.1. In the Summary tab, click Edit Settings. The Edit Storage Center Settings dialog box opens.2. In the General tab, select Maintenance from the Operation Mode drop-down menu.3. Click OK.The Storage Center is put into maintenance mode.Shut Down a Storage ControllerIf you are replacing a storage controller, use Dell Storage Client to shut down the storage controller.About this taskIf the storage system has two storage controllers, shutting down one storage controller causes theStorage Center to fail over to the other storage controller, which continues to process I/O. If the storagesystem has only one storage controller, shutting it down results in a system outage.Replacing SCv2080 Storage System Components 21