Dell SE2219H User Manual

Also see for SE2219H: Software user's guide User guide Teardown Instructions

Dell SE2219H User Manual Manual pdf 46 page image

Common problemsThe following table contains general information about common monitor problemsyou might encounter and the possible solutions:Common Symptoms Possible Solutions∞ Ensure that the video cable connecting the monitor andthe computer is properly connected and secure.∞ Verify that the power outlet is functioning properly using anyother electrical equipment.∞ Ensure that the power button is pressed.∞ Ensure that the correct input source is selected via theInput Source menu.No Video/Power LED on ∞∞∞∞∞Increase brightness and contrast controls using the OSD.Perform monitor self-test feature check.Check for bent or broken pins in the video cable connector.Run the built-in diagnostics.Ensure that the correct input source is selected via the InputSource menu.Poor focus ∞∞Eliminate video extension cables.Reset the monitor to Factory Settings (Factory Reset).Change the video resolution to the correct aspect ratio.Shaky/Jittery video Reset the monitor to Factory Settings (Factory Reset).Check environmental factors.Relocate the monitor and test in another room.Missing pixels ∞∞Cycle power On-off.Pixel that is permanently off is a natural defect that can occur inLCD technology.∞ For more information on Dell Monitor Quality and Pixel Policy,see Dell Support site at:www.dell.com/support/monitors.Stuck-on pixels ∞ Cycle power On-off.Pixel that is permanently off is a natural defect that can occur inLCD technology.For more information on Dell Monitor Quality and Pixel Policy,see Dell Support site at:www.dell.com/support/monitors.Brightness problems ∞ Reset the monitor to Factory Settings (Factory Reset).∞ Adjust brightness & contrast controls via OSD.Geometric distortion Reset the monitor to Factory Settings (Factory Reset).Adjust horizontal & vertical controls via OSD.Horizontal/Vertical lines∞Reset the monitor to Factory Settings (Factory Reset).Perform monitor self-test feature check and determine if theselines are also in self-test mode.Check for bent or broken pins in the video cable connector.Run the built-in diagnostics.∞∞∞∞∞∞∞∞∞∞Troubleshooting46 |