Troubleshooting 127Shortened standby time The length of standby time isaffected by your serviceprovider’s systemconfiguration. The samedevice used with differentservice providers' systems doesnot have the same length ofstandby time.If you are located in an areawhere the network signal isweak, temporarily turn off yourdevice.The battery is depleted. Inhigh-temperatureenvironments, battery life willbe shortened.Use a new battery.If you are not able to connectto the network, the device willcontinue to send out signals asit attempts to locate a basestation. Doing this consumesbattery power andconsequently shortens standbytime.Change your location to onewhere the network isaccessible, or temporarily turnoff your device.Messaging problemsUnable to send or receivetext messages.Your device is in Airplanemode with no wirelessconnectivity.Touch the status area on thestatus bar and clear theAirplane mode checkbox.The signal strength is notstrong enough.Try moving to a differentlocation for better signalreception.Problem Possible causes Possible solutions