Dell Studio 1536 Quick Reference Manual

Also see for 1537 - Studio Core 2 Duo T6400 2.0GHz 4GB 320GB: User guide Setup guide Setup guide Service manual Setting Up Your Computer

Dell Studio 1536 Quick Reference Manual Manual pdf 53 page image

Getting Help 53Getting HelpObtaining AssistanceCAUTION: If you need to remove the computer cover, first disconnect thecomputer power and modem cables from all electrical outlets.If you experience a problem with your computer, you can complete thefollowing steps to diagnose and troubleshoot the problem:1 See "Troubleshooting" on page 33 for information and procedures thatpertain to the problem your computer is experiencing.2 See "Pre-Boot Self Assessment (PSA) Diagnostics and Dell 32 BitDiagnostics" on page 33 for procedures on how to run Dell Diagnostics.3 Fill out the "Diagnostics Checklist" on page 57.4 Use Dell's extensive suite of online services available at Dell Support(support.dell.com) for help with installation and troubleshootingprocedures. See "Online Services" on page 54 for a more extensive list ofDell Support online.5 If the preceding steps have not resolved the problem, see "ContactingDell" on page 58.NOTE: Call Dell Support from a telephone near or at the computer so that thesupport staff can assist you with any necessary procedures.NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your ExpressService Code to route the call directly to the proper support personnel.For instructions on using the Dell Support, see "Technical Support andCustomer Service" on page 54.NOTE: Some of the following services are not always available in all locationsoutside the continental U.S. Call your local Dell representative for information onavailability.