Quick Reference Guide 33Memory modules are detected, but a memoryfailure has occurred.• If you have one memory module installed,reinstall it and restart the computer. Forinformation on reinstalling memorymodules, see your online User’s Guide.• If you have two or more memory modulesinstalled, remove the modules, reinstall onemodule, and then restart the computer. Ifthe computer starts normally, reinstall anadditional module. Continue until youhave identified a faulty module orreinstalled all modules without error.• If available, install properly workingmemory of the same type into yourcomputer.• If the problem persists, contact Dell. Forinformation on contacting Dell, see youronline User’s Guide.A possible graphics card failure has occurred. • If the computer has a graphics card, removethe card, reinstall it, and then restart thecomputer.• If the problem still exists, install a graphicscard that you know works and restart thecomputer.• If the problem persists or the computer hasintegrated graphics, contact Dell. Forinformation on contacting Dell, see youronline User’s Guide.A possible floppy or hard drive failure hasoccurred.Reseat all power and data cables and restartthe computer.A possible USB failure has occurred. Reinstall all USB devices, check cableconnections, and then restart the computer.Light Pattern Problem Description Suggested Resolution
