6 Quick Reference Guide• Service Tag and Express Service Code• Microsoft Windows License LabelService Tag and Microsoft Windows LicenseThese labels are located on your computer.• Use the Service Tag toidentify your computerwhen you usesupport.dell.com or contacttechnical support.• Enter the Express ServiceCode to direct your callwhen contacting technical support.• Solutions — Troubleshooting hints and tips,articles from technicians, online courses, andfrequently asked questions• Community — Online discussion with otherDell customers• Upgrades — Upgrade information forcomponents, such as memory, the hard drive, andthe operating system• Customer Care — Contact information, servicecall and order status, warranty, and repairinformation• Service and support — Service call status andsupport history, service contract, and onlinediscussions with technical support• Reference — Computer documentation, detailson my computer configuration, productspecifications, and white papers• Downloads — Certified drivers, patches, andsoftware updates• Desktop System Software (DSS) — If youreinstall the operating system for your computer,you should also reinstall the DSS utility. DSSprovides critical updates for your operatingsystem and support for Dell 3.5-inch USB floppydrives, Intel® Pentium® M processors, opticaldrives, and USB devices. DSS is necessary forcorrect operation of your Dell computer. Thesoftware automatically detects your computerand operating system and installs the updatesappropriate for your configuration.Dell Support Website — support.dell.comNOTE: Select your region to view the appropriate support site.NOTE: Corporate, government, and education customers canalso use the customized Dell Premier Support website atpremier.support.dell.com. The website may not be available inall regions.What Are You Looking For? Find It Here
