Dell UltraSharpUP3216Q User Manual

Dell UltraSharpUP3216Q User Manual Manual pdf 52 page image

52  TroubleshootingProduct Specific ProblemsSpecificSymptomsWhat YouExperience Possible SolutionsScreen image istoo smallImage iscentered onscreen, but doesnot fill entireviewing area• Check the Aspect Ratio setting inDisplay Settings OSD• Reset the monitor to FactorySettings.Cannot adjustthe monitor withthe buttons onthe front panelOSD does notappear on thescreen• Turn Off the monitor, unplug thepower cord, plug back, and then turnOn the monitor.No Input Signalwhen usercontrols arepressedNo picture,the LED light iswhite• Check the signal source. Ensure theComputer is not in the power savingmode by moving the mouse orpressing any key on the keyboard.• Check to make sure Video Sourceto DisplayPort or Mini DisplayPort orHDMI is powered and playing videomedia.• Check whether the signal cable isplugged in properly. Re-plug thesignal cable if necessary.• Reset the computer or video player.The picture doesnot fill the entirescreenThe picturecannot fill theheight or widthof the screen• Due to different video formats(aspect ratio) of DVDs, the monitormay display in full screen.• Run the built-in diagnostics.Unable to seePost-screen orVbios settingMay miss thepost screen orVbios settingduring boot up• Disable sleep mode in monitor andreboot PC.• Turn Off the Monitor Sleep in Energysettings OSD, then reboot PC toshow the Post-screen or Vbios.