110 TroubleshootingDell Support CenterThe Dell Support Center provides service, support, and system-specificinformation. For more information about Dell Support Center and availablesupport tools, click the Services tab at support.dell.com.Computers purchased on June 26, 2007 and later are pre-installed with DellSupport Center.For computers purchased prior to June 26, 2007 you can download DellSupport Center from the Services page at support.dell.com.Click the Dell Support Center icon on your computer’s desktop to runthe application and to access the following features:• Self-help tools such as Dell Support, Dell PC TuneUp, Dell PC Checkup,and Network Assistant• DellConnect for remote, real-time, technical support• Dell support contact information including e-mail and online chataddresses as well as telephone numbers• Resources specific to your computer are available under Drivers &Downloads Upgrades and System InformationThe top of the Dell Support Center home page displays your computer’smodel number along with its Service Tag, Express Service code, and warrantyexpiration details. When permissions are given to Dell to use your ServiceTag, additional details about your computer, such as available memory, diskspace, installed hardware, network addresses, modem specifications, installedsecurity software, and much more are provided. In addition, using yourService Tag, Dell can link you to the most relevant www.dell.com web pagesfor information about your warranty, ordering accessories, and details aboutinstalling recommended drivers and downloads.Dell SupportDell Support is customized for your computing environment. This utilityprovides self-support information, software updates, and health scans for yourcomputer. Use this utility for following functions:• Check your computing environment.• View the Dell Support settings.• Access the Dell Support help file.
