210 AppendixMediaNOTICE: Always use compressed air to clean the lens in the optical drive, andfollow the instructions that come with the compressed air product. Never touch thelens in the drive.If you notice problems, such as skipping, with the playback quality of yourmedia, try cleaning the discs.1 Hold the disc by its outer edge. You can also touch the inside edge of thecenter hole.NOTICE: To help prevent damage to the surface, do not wipe in a circular motionaround the disc.2 With a soft, lint-free cloth, gently wipe the bottom of the disc (theunlabeled side) in a straight line from the center to the outer edge of thedisc.For stubborn dirt, try using water or a diluted solution of water and mildsoap. You can also purchase commercial products that clean discs andprovide some protection from dust, fingerprints, and scratches. Cleaningproducts for CDs are also safe to use on DVDs.Dell Technical Support Policy (U.S. Only)Technician assisted technical support requires the cooperation andparticipation of the customer in the troubleshooting process and provides forrestoration of the operating system, software programs, and hardware driversto the original default configuration as shipped from Dell, as well as theverification of appropriate functionality of the computer and all Dell-installedhardware. In addition to this technician assisted technical support, onlinetechnical support is available at support.dell.com. Additional technicalsupport options may be available for purchase.
