The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edgebut the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform.Figure 1. Notch differenceIncreased thicknessDDR4 modules are slightly thicker than DDR3, to accommodate more signal layers.Figure 2. Thickness differenceCurved edgeDDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation.Figure 3. Curved edgeTroubleshootingMemory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does notturn on. Troubleshoot for possible memory failure by trying known good memory modules in the memory connectors on the bottom of thesystem or under the keyboard, as in some portable systems.Testing memory using ePSA1 Turn on or restart your computer.2 Perform one of the following actions after the Dell logo is displayed:• With keyboard — Press F2.The PreBoot System Assessment (PSA) starts on your computer.Technology and components 37