Dell Vostro 3267 Owner's Manual

Also see for Vostro 3267: Owner's manual Quick start guide

Contents

Troubleshooting your computerYou can troubleshoot your computer using indicators like diagnostic lights, beep codes, and error messages during the operation of thecomputer.DiagnosticsThe computer POST (Power On Self Test) ensures that it meets the basic computer requirements and the hardware is workingappropriately before the boot process begins. If the computer passes the POST, the computer continues to start in a normal mode.However, if the computer fails the POST, the computer emits a series of LED codes during the start-up. The system LED is integrated onthe Power button.The following table shows different light patterns and what they indicate.Table 6. DiagnosticsNumber of LED flashes Beep code Problem description2 amber 2 No memory or RAM detected4 amber 4 Memory or RAM failure5 amber 5 CMOS battery failure3 amber, 4 white 3,4 Recovery image invalid3 amber, 3 white 3,3 Recovery image not foundDiagnostic error messagesTable 7. Diagnostic error messagesError messages DescriptionAUXILIARY DEVICE FAILURE The touchpad or external mouse may be faulty. For an externalmouse, check the cable connection. Enable the Pointing Deviceoption in the System Setup program.BAD COMMAND OR FILE NAME Ensure that you have spelled the command correctly, put spaces inthe proper place, and used the correct path name.CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed.Contact DellCD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from thecomputer.DATA ERROR The hard drive cannot read the data.DECREASING AVAILABLE MEMORY One or more memory modules may be faulty or improperly seated.Reinstall the memory modules or, if necessary, replace them.DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in DellDiagnostics.4Troubleshooting your computer 39