62 Solving ProblemsHard drive problemsE-Mail, Modem, and Internet ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.NOTE: Connect the modem to an analog telephone jack only. The modem does notoperate while it is connected to a digital telephone network.R U N C H E C K DI S K —Windows XP1 Click Start and click My Computer.2 Right-click Local Disk C:.3 Click Properties→ Tools→ Check Now.4 Click Scan for and attempt recovery of bad sectors and click Start.Windows Vista1 Click Start and click Computer.2 Right-click Local Disk C:.3 Click Properties→ Tools→ Check Now.The User Account Control window may appear. If you are an administrator on thecomputer, click Continue; otherwise, contact your administrator to continue thedesired action.4 Follow the instructions on the screen.NOTE: You must be logged in with Administrator privileges to perform this procedure.C H E C K T H E MI C R O S O F T OU T L O O K ® EX P R E S S SE C U R I T Y SE T T I N G S — If youcannot open your E-mail attachments:1 In Outlook Express, click Tools→ Options→ Security.2 Click Do not allow attachments to remove the checkmark.
