Reinstalling Software 593 Select a keyboard layout and click Next.4 To access the recovery options, log on as a local user. To access thecommand prompt, type administrator in the User name field, thenclick OK.5 Click Dell Factory Image Restore.NOTE: Depending upon your configuration, you may need to select DellFactory Tools, then Dell Factory Image Restore.The Dell Factory Image Restore welcome screen appears.6 Click Next.The Confirm Data Deletion screen appears.NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel.7 Click the checkbox to confirm that you want to continue reformatting thehard drive and restoring the system software to the factory condition, thenclick Next.The restore process begins and may take five or more minutes to complete.A message appears when the operating system and factory-installedapplications have been restored to factory condition.8 Click Finish to restart the computer.Using the Operating System MediaBefore you BeginIf you are considering reinstalling the Windows operating system to correct aproblem with a newly installed driver, first try using Windows Device DriverRollback. See "Returning to a Previous Device Driver Version" on page 52.If Device Driver Rollback does not resolve the problem, then use MicrosoftWindows System Restore to return your operating system to the operatingstate it was in before you installed the new device driver.NOTICE: Before performing the installation, back up all data files on your primaryhard drive. For conventional hard drive configurations, the primary hard drive is thefirst drive detected by the computer.