This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited warranty on Dell-branded batteries lasts only 1 year and the limited warranty on the lamps for Dell-branded projectors lasts only 90 days. The limitedwarranty begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warrantedproduct or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not beretroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).What do I do if I need warranty service?Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell ServiceTag or order number available.Individual Home Consumers; Home Office and Small Business Customers: Canada OnlyTechnical Support and Customer Service 1-800-847-4096Medium, Large, and Global Commercial Customers; Government, Education, andHealthcare Customers; and Value-Added Resellers (VARs):Technical Support 1-800-387-5757Customer Service 1-800-326-9463Government or Education Customers, or Individual Home Consumers whopurchased through an Employee Purchase Program:Technical Support 1-800-387-5757Customer Service1-800-326-9463(Extension 8221 forIndividual Consumers)Dell-Branded Memory 1-888-363-5150What will Dell do?During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-daylimited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us thatprove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparableproduct that is new or refurbished.When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return theproducts to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if theproduct is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repairedor replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that areavailable to you on a fee basis.NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storagedevice(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppydisks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost orcorrupted data; or damaged or lost removable media.During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbishedparts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time yourequest a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card