Troubleshooting Your TV Display 37Remote Control ProblemsUsing the Self-Test Feature When Your TV Display isConnected to Your ComputerWhen your computer is connected to the TV display through DVI or VGA connector you can usethe self-test feature to check whether your TV display is functioning properly. If your TV displayand computer are properly connected but the TV display screen remains dark, run the TV displayself-test by performing the following steps:1 Turn off both your computer and the TV display.2 Unplug the video cable from the back of the computer.3 Turn on the TV display.If the TV display cannot sense a video signal and is working correctly, the floating "Dell - Self-Test Feature Check" dialog box appears on the screen (against a black background).While in self-test mode, the power light remains blue and the self-test pattern scrolls throughthe screen continually. This box also appears during normal system operation if the videocable becomes disconnected or damaged.4 Turn off your TV display and reconnect the video cable; then turn on both your computer andthe TV display. If your TV display screen remains blank, the problem may be with yourcomputer or graphic card.See your computer documentation for more information.Problems When Using the TV Display as a MonitorNOTE: You can only connect your computer to the TV display using a VGA connector.Problem Possible SolutionThe TV display does not respond whenusing the remote control1 Point the remote control directly at the lower right corner of theTV display. Be sure that nothing is blocking the front of the TVdisplay. For the location of the IR, see "Front View" on page 5.2 Verify that the batteries are properly installed.3 If the batteries are old, install new batteries.NOTE: Bright lights or other infrared devices may interfere withyour remote control and IR on the TV display.