40 Troubleshooting Your TVw w w . d e l l . c o m | s u p p o r t . d e l l . c o mNo sound 1 Ensure mute is not turned on. Pressing the Mutebutton on the remote control turns the mute functionon and off.2 If only certain TV channels do not have sound, verifythat the proper source is selected in the Input Selectmenu.(For more information, see "Input Select Menu"on page 30).3 Verify that the audio cables are firmly connected toboth the audio input connectors on your TV and audiooutput connectors on your devices. Ensure that thecable colors match the connectors colors.4 Also, ensure that the audio cables are connected tothe same row as the video cables. See "About Your TV"on page 5 for the location of the connectors.5 Reconnect the device using the same type ofconnector. For example, if you are using the compositeconnector on the bottom, try connecting the deviceto the composite connector on the side of the TV.See "About Your TV" on page 5 for the locationof the connectors.After you connect the device, change the input sourcein the OSD. See "Input Select Menu" on page 30 formore information.6 Connect the device using a different connector.For example, if you are experiencing the problemusing a composite connector, try using thecomponent connector.NOTE: To connect to a different connector, you need theappropriate cables for that connector. See your devicedocumentation for a list of supported connections.After you connect the device, change the input sourcein the OSD. See "Input Select Menu" on page 30 formore information.7 Test the device on a different TV.NOTE: If you are using PIP/POP/PBP, ensure the properAudio Source is selected. Press Menu on your remotecontrol, and select PIP/POP/PBP.Double image or no image with DVD Turn off the progressive scan on the DVD player. YourDell™ TV offers built-in deinterlacer that is equal to orbetter quality than the deinterlacer on your DVD player.For more information about progressive scan on yourDVD player, see the documentation for your DVDplayerProblem Possible Solution
