ThingWorx EMS Setup Guidefor the Dell WYSE 3000Page 4-166. Can’t update the value of “testScriptDemo” (ortestValue) on the ThingWorx platform aftersending $port.WriteLine from the hostcomputer.1. Try manually opening the serial port: a) Close “wsems” and“luaScriptResource”. b) Open a command line window and open theserial port, following the steps earlier in this guide to connect via serialport. c) restart “wsems” and “luaScriptResource”. If theluaScriptResource runs, then type $port.Close() on the command linewindow on the Dell Device to avoid two programs “fighting” to use theport.7. Cannot locate updated files on the Dell Deviceafter restarting.1. The device may automatically wipe all new installed software and addedfiles or folders each time you restart. Backup the files before shuttingdown the machine.8. Error while attempting to open a websocketconnection.1. Confirm that the Dell device has access to the internet.2. Confirm the accuracy of the IP address and port numbers in thesettings.json file.3. Confirm the appKey authenticity in the settings.json file.4. Confirm that the ThingWorx platform at the IP address specified in thesettings.json file is up and running.This guide has been tested for compatibility with the Dell WYSE 3000 and the following ThingWorxplatform and operating system:ThingWorx Platform Version OSThingWorx 6.0.1 Windows 7, Service Pack 1