Before working inside your computerNOTE: The images in this document may differ from your computer depending on the configuration you ordered.Before you begin1. Save and close all open files and exit all open applications.2. Shut down your computer. Click Start > Power > Shut down.NOTE: If you are using a different operating system, see the documentation of your operating system for shut-downinstructions.3. Disconnect your computer and all attached devices from their electrical outlets.4. Disconnect all attached network devices and peripherals, such as keyboard, mouse, and monitor from your computer.5. Remove any media card and optical disc from your computer, if applicable.Safety instructionsUse the following safety guidelines to protect your computer from potential damage and ensure your personal safety.NOTE: Before working inside your computer, read the safety information that shipped with your computer. For moresafety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.NOTE: Disconnect all power sources before opening the computer cover or panels. After you finish working inside thecomputer, replace all covers, panels, and screws before connecting to the electrical outlet.CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.CAUTION: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins andcontacts.CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technicalassistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safetyinstructions that shipped with the product or at www.dell.com/regulatory_compliance.CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface todissipate static electricity, which could harm internal components.CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables haveconnectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. Whendisconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensurethat the ports and connectors are correctly oriented and aligned.CAUTION: Press and eject any installed card from the media-card reader.Recommended toolsThe procedures in this document may require the following tools:• Phillips #00 and #01 screwdriver• Torx #5 (T5) screwdriver• Plastic scribe1Before working inside your computer 7