68Using Support ToolsStarting Dell Diagnostics FromYour Hard DriveDell Diagnostics is located on a hiddendiagnostic utility partition on your hard drive.NOTE: If your computer cannotdisplay a screen image, contact Dell(see “Contacting Dell” on page 87) forassistance.Ensure that the computer is connected1.to an electrical outlet that is known to beworking properly.Turn on (or restart) your computer.2.When the DELL3. ™ logo appears, press immediately. Select Diagnostics from theboot menu and press . This mayinvoke the Pre‑Boot System Assessment(PSA) on your computer.NOTE: If you wait too long and theoperating system logo appears, continueto wait until you see the Microsoft®Windows® desktop; then, shut down yourcomputer and try again.NOTE: If you see a message stating thatno diagnostics utility partition has beenfound, run Dell Diagnostics from theDrivers and Utilities disc.If PSA is invoked:The PSA will start running tests.a.If the PSA completes successfully,b.the following message appears :“No problems have been foundwith this system so far. Doyou want to run the remainingmemory tests? This will takeabout 30 minutes or more.Do you want to continue?(Recommended).”
