70Using Support ToolsStarting Dell Diagnostics From theDrivers and Utilities DiscNOTE: The Drivers and Utilities disc maynot ship with your computer.Insert the1. Drivers and Utilities disc.Shut down and restart the computer.2.When the DELL™ logo appears, press immediately.NOTE: If you wait too long and theoperating system logo appears, continueto wait until you see the MicrosoftWindows desktop; then, shut down yourcomputer and try again.NOTE: The next steps change the bootsequence for one time only. On the nextstart‑up, the computer boots accordingto the devices specified in the systemsetup program.When the boot device list appears,3.highlight CD/DVD/CD-RW and press.Select the4. Boot from CD-ROM optionfrom the menu that appears and press.Type 1 to start the CD menu and press5. to proceed.Select6. Run the 32 Bit Dell Diagnosticsfrom the numbered list. If multiple versionsare listed, select the version appropriate foryour computer.Select the test you want to run.7.If a problem is encountered during a8.test, a message with an error code anda description of the problem appears onyour screen. Write down the error codeand problem description and contact Dell(see “Contacting Dell” on page 87) forassistance.
