65Using Support ToolsMy Dell DownloadsNOTE: My Dell Downloads may not beavailable in all regions.Some of the software pre‑installed on yournew Dell computer do not include a backupCD or DVD. This software is available onthe My Dell Downloads website. From thiswebsite you can download available softwarefor reinstallation or create your own backupmedia.To register and use My Dell Downloads:Go to1. DownloadStore.dell.com/media.Follow the instructions on the screen to2.register and download the software.Reinstall the software or create a backup3.media for future use.System MessagesIf your computer has an issue or error, it maydisplay a system message that will help youidentify the cause and action needed to resolvethe issue.NOTE: If the message that appeared is notlisted in the following examples, see thedocumentation for either the operatingsystem or the program that was runningwhen the message appeared or contactDell (see “Contacting Dell” on page 87)for assistance.