Solving Problems 41Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructionslocated in the Product Information Guide.NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it isconnected to a digital telephone network.CL O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data whenwriting. If the stream is interrupted, an error occurs. Try closing all programs before you write to theCD/DVD-RW.TU R N O F F S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A CD/DVD-RW D I S C — See"Standby Mode" on page 33 or search for the keyword standby in Windows Help and Support Center.for information on power management modes. For information on accessing window Help, see"Windows Help and Support Center" on page 12.RU N CH E C K DI S K —1 Click the Start button and click My Computer.2 Right-click Local Disk C:.3 Click Properties.4 Click the Tools tab.5 Under Error-checking, click Check Now.6 Click Scan for and attempt recovery of bad sectors.7 Click Start.CH E C K T H E MI C R O S O F T OU T L O O K ® EX P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mailattachments:1 In Outlook Express, click Tools, click Options, and then click Security.2 Click Do not allow attachments to remove the checkmark.
