Solving Problems 47Mouse ProblemsCAUTION: Before you begin any of the procedures in this section, follow the safety instructionslocated in the Product Information Guide.IF Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —• Reseat the memory modules (see page 78) to ensure that your computer is successfully communicatingwith the memory.• Ensure that you are following the memory installation guidelines (see page 79).• Your computer supports DDR2 memory. For more information about the type of memory supported byyour computer, see "Memory" on page 123.• Run the Dell Diagnostics (see page 58).CH E C K T H E M O U S E C A B L E —1 Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bentpins.2 Remove mouse extension cables, if used, and connect the mouse directly to the computer.3 Shut down the computer (see page 69), reconnect the mouse cable as shown on the setup diagram foryour computer, and then restart the computer.RE S T A R T T H E C O M P U T E R —1 Simultaneously press to display the Start menu.2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press .3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for yourcomputer.4 Start the computer.TE S T T H E M O U S E — Connect a properly working mouse to the computer, and try using the mouse.CH E C K T H E M O U S E S E T T I N G S —1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.2 Click Mouse.3 Try adjusting the settings.RE I N S T A L L T H E M O U S E D R I V E R — See page 61.RU N T H E HA R D W A R E TR O U B L E S H O O T E R — See page 64.D8659bk0.book Page 47 Thursday, March 10, 2005 10:18 AM