92GAudioHSymptom Cause/Solution PageAudio is not output. • Check the connections for all devices.• Check the speaker connections and configurations.• Check whether the audio device power is turned on.• Adjust the master volume.• Cancel the mute mode.• Select a suitable input source.• Select a suitable input mode.• Disconnect the headphones. No sound is output from the speakersor the PRE OUT connectors when headphones are connected.C 3,6, 7, 8, 9, 10C 6,59, 60–1919186978No sound isproduced fromsurround speaker.• Check if the surround speakers are connected to the SURROUNDterminals.–No sound isproduced fromsurround backspeaker.• Check if “Pre Assign” is set appropriately in order to output audiofrom the surround back speakers.• Set “Speaker Config.” – “S.Back” on the menu to somethingother than “None”.• Set “Surr.Parameter” – “S.Back” on the menu to somethingother than “OFF”.• Set the surround mode to something other than “STEREO” and“VIRTUAL”.59595329No sound isproduced from frontheight speaker.• Set “Surr.Parameter” – “PLgz Height” on the menu to “ON”.• Check if “Pre Assign” is set appropriately in order to output audiofrom the front height speakers.• Set “Speaker Config.” – “F.Height” on the menu to somethingother than “None”.535960No sound isproduced fromsubwoofer.• Check the subwoofer connections.• Turn on the subwoofer’s power.• Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”.• If “Front” and “Center” for “Speaker Config.” are set to “Large”,and “Subwoofer Mode” is set to “LFE”, no sound may be outputfrom the subwoofers, depending on the input signal or selectedsurround mode.C 6,36, 37–5959, 60DTS sound is notoutput.• Set “Decode Mode” on the menu to “Auto” or “DTS”. 69Dolby TrueHD, DTS-HD, Dolby DigitalPlus audio is notoutput.• Make HDMI connections. 6Symptom Cause/Solution PageDolby PLg mode orDTS NEO:6 modecannot be selected.• Check that “Speaker Config.” – “Center” or “Surround” is setto other than “None”. If the speaker system is 2.0/2.1ch, thissurround mode cannot be selected.• When headphones are used, Dolby PLg or DTS NEO:6 cannot beselected.59–Audyssey MultEQ®,Audyssey DynamicEQ® and AudysseyDynamic Volume®cannot be selected.• Switch the surround mode to other than “DIRECT”.• When headphones are used, MultEQ®, Dynamic EQ® andDynamic Volume® cannot be selected.32–Dynamic EQ® andDynamic Volume®cannot be selected.• Make Audyssey® Auto Setup. 11, 40RESTORER cannotbe selected.• Check that an analog signal or PCM signal (fs=44.1/48 kHz) isinput. For playback of multichannel signals such as Dolby Digitalor DTS surround, RESTORER cannot be used.• Switch the surround mode to other than “DIRECT”.5632GRadioHSymptom Cause/Solution PageReception fails, orthere is a lot of noiseor distortion.• Change the antenna orientation or position.• Separate the AM loop antenna from the unit.• Use an FM outdoor antenna.• Separate the antenna from other connection cables.10101010GControl dock for iPodHSymptom Cause/Solution PageiPod cannot beplayed.• Check the iPod connections.• Insert the AC adaptor of the iPod control dock into the poweroutlet.• Switch the input source to “DOCK”.9–18