36ENGLISH19 TROUBLESHOOTINGCheck the following before assuming there is a problem with the set.If this does not solve the problem, there may be a problem with the set. Turn off the power and unplug the power cord, then contact yourstore of purchase.• Check the connection.SymptomRemedyPossible problem• AC adaptor is not properly connected.Power does not turn on.• Turn on the power switch on the set’s rearpanel.• Power switch is set to “OFF”.• Use a serial command to cancel the key lockmode.• The key lock mode has been set by serialcommand.Buttons do not function.• Use an FTP “SITE” command to cancel the keylock mode.• An FTP “SITE” command is being executed.• Press the STOP button for at least 2 seconds tocancel the script.• A script file is playing._• A medium has been ejected while drive thedrive was being accessed.“Reboot!!!” has appearedmomentarily on the monitordisplay or has appeared does notturn off._• Reboot has been executed by serial command.• Create all the prescribed directories (VIDEO,AUDIO, PICTURE and SCRIPT).• A prescribed directory has not been created.“!” displayed on the OSD evenwhen the SELECT button ispressed.• Reformat the playback medium.✽ The data is lost when the medium isformatted.• File is damaged.File cannot be played.• Create a file in a format that can be played onthis set.• The file format is not one that can be played onthis set.• Use a recommended card.• The playback medium does not have sufficientperformance (speed) to keep up with the set’sreading speed.Image stops in the middle or isinterrupted.• Format the medium.✽ The data is lost when the medium isformatted.• The medium is not formatted.Playback medium is notrecognized.• Use the set’s serial control command to formatthe medium on the set.✽ The data is lost when the medium isformatted.• The format of the medium is not a formatcompatible with this set.✽ If the set’s drive access lamp flashesrepeatedly and the medium is not recognizedthough it is recognized on a computer, etc., itmay be formatted in NTFS or super floppyformat.• Replace the cable(s).• The cable(s) for synchronization are damaged.Two units cannot be synchronized,or time code synchronization doesnot work. • Make the synchronization settings, then turn thepower off then back on.• The master/slave settings in the synchronizationsettings are not correct.• Make the time code setting. (Serial command)• In the slave mode, the time code setting iswrong.• Refer to the description of scripts and correctthe text.
