Denso BHT-904B User Manual

Contents

179Barcode Handy Terminal9.2 When File Transfer is Not PossibleThis section describes the causes and remedies when file transfer is not possible using the Transfer Utility.Error No. Cause Details RemedyIllegal field information specification optionwhen transmitting data file.Set a correct value for the field information option.The name of the file being downloaded is along file name.Long file names are not supported.Change to an 8.3 format file name.2Illegal characters have been used in the filename.Change the file name.Refer to QBdirect (page 175, Note 1) for details ofcharacters that can be used in file names.368BHT-Ir/BHT protocol was used for transferfor a BHT-BASIC 4.0 format data file.Use Ymodem protocol or restrict data files toBHT-BASIC 3.6 format.Power is not being supplied to the CU. Supply power with an AC adapter or via a USB buswhen using a CU with USB connection.Defect or abnormality with the cablebetween the PC and CU.Use a properly functioning RS-232C cross-cable.The DIP switch on the reverse side of theCU have been set incorrectly.Set the correct transmission speed with the DIPswitch on the reverse side of the CU.Defect or abnormality with the USB cablebetween the PC and CU.Use a properly functioning USB cable.Unstable signal wire due to such reasons asa USB cable extension.Connect directly to a PC USB port or self-poweredhub.Depending on the type of hub, it may be impossibleto connect to it. If operation is unstable, connectdirectly to a PC USB port.The CU can be removed. (The deviceremains stopped.)Disconnect the device and then reconnect.The CU is not recognized by the PC. Thereis a ! mark at the Device Manager or thedevice is unknown.Disconnect the device and then reconnect.If the problem is still not resolved, uninstall thedriver and then reinstall.The power supply is insufficient. The USB power supply performance may beinsufficient depending on the PC model.Furthermore, if another USB device connected toan adjacent port consumes power, therebyexceeding the maximum standard (500 mA ormore), insufficient current may be supplied.Use an AC adapter to supply power directly.5152Defect or abnormality with the cablebetween the PC and BHT.Use a properly functioning RS-232C cross-cable.