Desa 24" Owner's Operation And Installation Manual

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Desa 24" Owner's Operation And Installation Manual Manual pdf 26 page image

111160-01AFor more information, visit www.desatech.comFor more information, visit www.desatech.com26SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heat• for propane/LP units, propane/LP gas supply may be lowYou may feel your gas pressure is too low. If so, contact your localpropane/LP or natural gas supplier.TECHNICAL SERVICEYou may have further questions about installation, operation, ortroubleshooting. If so, contact DESA’s Technical Service Depart-ment at 1-866-672-6040. When calling please have your model andserial numbers of your heater ready.You can also visit DESA’s technical service web site atwww.desatech.com.Note: Use only original replacement parts. This will protect yourwarranty coverage for parts replaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s), contact your nearest Parts Central(see page 36) or call DESA’s Technical Service Department at1-866-672-6040 for referral information.When calling DESA, have ready• your name• your address• model and serial numbers of your heater• how heater was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to the factory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. If they can’t supplyoriginal replacement part(s), contact your nearest Parts Central (seepage 36) or call DESA at 1-866-672-6040 for referral information.When calling DESA, have ready• model number of your heater• the replacement part numberREPLACEMENT PARTSREPLACEMENT PARTSSERVICE HINTSTECHNICAL SERVICEACCESSORIESACCESSORIESPurchase these fireplace accessories from your local dealer. If theycan not supply these accessories, call DESA’s Sales Department at1-866-672-6040 for referral information. You can also write to theaddress listed on the back page of this manual.EQUIPMENT SHUTOFF VALVE - GA5010For all models. Equipment shutoff valve with 1/8" NPT tap. Fits1/2" NPT pipe.FIREPLACE HOODGA6050 (Black)GA6052 (Brass)GA6053 (Antique Brass)For all models. Helps deflect heat away from mantel or wall abovefireplace.DAMPER CLAMP - GA6080(Not Shown)Permanently opens chimney flue damper for vented operation. Canbe used only with non-thermostat accessories.LAVA ROCK - GA6060(Not Shown)For all models. Order when additional rock is desired. (2 lb. bag)INFORMATION VIDEO - 108917-01For all models. A care and maintenance video is available by calling1-866-672-6040.