Desa CGEFP33NRB Owner's Operation And Installation Manual

Also see for CGEFP33NRB: OWNER'S OPERATION AND INSTALLATION MANUAL OWNER'S OPERATION AND INSTALLATION MANUAL

111245-01AFor more information, visit www.desatech.comFor more information, visit www.desatech.com2727TROUBLESHOOTINGWARNING: Turn off heaterand let cool before servicing. Onlya qualified service person shouldservice and repair heater.CAUTION: Never use a wire,needle, or similar object to cleanODS/pilot. This can damage ODS/pilot unit.POSSIBLE CAUSE1. Battery in remote control is either miss-ing or has low power2. Remote control is not pointed towardfireplace3. Manual ignition bypass switch not inOFF position4. No power available to fireplace5. Ignitor electrode not connected to igni-tor cable6. Broken ignitor cable7. Ignitor electrode broken8. Ignitor electrode positioned wrong1. No power available to fireplace2. Manual ignition bypass switch not inOFF position3. Wall switch wire harness is disconnected1. Burner orifice clogged2. Inlet gas pressure is too low1. Manifold pressure is too low2. Burner orifice clogged1. Burner orifice is clogged or damaged2. Damaged burner3. Gas regulator defective1. Not enough air2. Gas regulator defective3. Residues from manufacturing processesand logs curing1. Not enough combustion/ventilation airREMEDY1. Replace battery in remote control2. Point remote control toward lower frontpanel of fireplace when operating3. Place manual ignition bypass switch inOFF position4. Make sure power cord is plugged intoelectrical outlet and outlet has power5. Reconnect ignitor cable6. Replace ignitor cable7. Replace pilot assembly8. Replace pilot assembly1. Make sure power cord is plugged intoan electrical outlet and outlet has power2. Place manual ignition bypass switch inOFF position3. Check continuity of wall switch wireharness. Make sure plug on wall switchwire harness is fully inserted into socketon circuit board in fireplace. Replace ifnecessary1. Clean burner (see Cleaning and Mainte-nance, page 26) or replace burner orifice2. Contact local gas company1. Contact local natural or propane/LP gascompany2. Clean burner (see Cleaning and Mainte-nance, page 26) or replace burner orifice1. Clean burner (see Cleaning and Mainte-nance, page 26) or replace burner orifice2. Replace damaged burner3. Replace regulator1. Check burner for dirt and debris. Iffound, clean burner (see Cleaning andMaintenance, page 26)2. Replace regulator3. Problem will stop after a few hours ofoperation1. Refer to Air for Combustion and Venti-lation requirements (page 5)OBSERVED PROBLEMWhen buttons on remote control are pressed,there is no response from fireplaceWhen wall switch button is pressed, there isno response from fireplaceBurner does not light after ODS/pilot is litDelayed ignition burnerBurner backfiring during combustionSlight smoke or odor during initial operationMoisture/condensation noticed on windowsNote: For additional help, visit DESAHeating Products’ technical service website at www.desatech.com.Note: All troubleshooting items are listed inorder of operation.TROUBLESHOOTING