Desa EL36L Safety Information And Installation Manual

Contents

www.desatech.com122663-01D 15TROUBLESHOOTINgWARNING: Turn off appliance and let cool before servicing. Onlya qualified service person should service and repair heater.POSSIBLE CAUSE REMEDYOBSERVED PROBLEM1. Fireplace has overheatedand safety device hascaused thermal switch todisconnect or home circuitbreaker has opened1. Loose wiring2. Flame motor defective1. Wiring is loose1. Wiring is loose1. Flame motor is defective2. Flame generation contactsdirty/obstructed1. Low batteries2. Not aiming control cor-rectly3. Defective remote controland/or sensor1. Control failure2. Breaker tripped1. Thermal switch has beentripped2. Circuit breaker has beentripped3. Wiring is loose4. Heater is defective5. Thermostat cycled offFireplace turns off and willnot turn onFlame is not movingFlame is not visibleLog set and/or ember is notglowingFlame sputters/flashesRemote control does notworkFireplace will not come onwhen switch is flipped to ONHeater does not provide heatwhen turned on1. Reset switch by turningmain power switch off andwaiting 5 minutes then turn-ing it back on or reset circuitbreaker1. Inspect wiring for looseconnections2. Call a qualified service techni-cian to replace flame motor1. Disconnect from powersource and inspect wiring forloose connections and repairor replace if necessary1. Disconnect from powersource and inspect wiring forloose connections and repairor replace if necessary1. Call a qualified service techni-cian to replace flame motor2. Disconnect power. Fol-low steps to replace flamegeneration LED. Cleancontacts with dry cloth.1. Replace AAA batteries inremote control2. Aim control at sensor lo-cated directly behind glassscreen in center of unit justabove logs3. Replace remote controland/or sensor1. Call a qualified service tech-nician to replace control2. Reset breaker1. Turn unit off. Turn off powerto unit for 5 minutes. Turnpower and unit on.2. Turn off circuit breaker thatsupplies electricity to unit.Wait 5 minutes then flipcircuit breaker back on3. Disconnect from powersource and inspect wiring forloose connections and repairor replace if necessary4. Replace heater5. Change to higher setting