www.desatech.com 121353-01F28SPECIFICATIONSVYM27NR• Rating (Variable): 20,000/39,000 Btu/Hr• Gas Type: Natural Gas• Ignition: Piezo• Manifold Pressure: 3.5" W.C.• Inlet Gas Pressure (in. of water):Maximum - 10.5" W.C., Minimum* - 5" W.C.• Shipping Weight: 32 lbs.VYM27PR• Rating (Variable): 20,000/39,000 Btu/Hr• Gas Type: Propane/LP• Ignition: Piezo• Manifold Pressure: 8.0" W.C.• Inlet Gas Pressure (in. of water):Maximum - 14" W.C., Minimum* - 11" W.C.• Shipping Weight: 32 lbs.* For input adjustmentREPLACEMENT PARTSNote: Use only original replacement parts.This will protect your warranty coverage forparts replaced under warranty.pARTS UNDER WARRANTYContact authorized dealers of this product. Ifthey can’t supply original replacement part(s),call DESA Heating, LLC at 1-866-672-6040.When calling DESA Heating, LLC, haveready:• your name• your address• model and serial numbers of your heater• how heater was malfunctioning• purchase dateUsually, we will ask you to return the part tothe factory.pARTS NOT UNDER WARRANTYContact authorized dealers of this product. Ifthey can’t supply original replacement part(s),call DESA Heating, LLC at 1-866-672-6040 forreferral information. A list of authorized dealerscan be found by visiting www.desatech.com.When calling DESA Heating, LLC, haveready:• model and serial numbers of your heater• the replacement part numberSERVICE HINTSWhen Gas pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heat• propane/LP gas supply may be lowYou may feel your gas pressure is too low. Ifso, contact your local natural or propane/LPgas supplier.TECHNICAL SERVICESYou may have further questions about installa-tion, operation, or troubleshooting. If so, con-tact DESA Heating, LLC at 1-866-672-6040.When calling please have your model andserial numbers of your heater ready.You can also visit DESA Heating, LLC’s website at www.desatech.com.