www.desatech.com 107902-01L16TROUbLESHOOTINGWARNING: Turn off and unplug heater and let cool before servicing.Only a qualified service person should service and repair heater.CAUTION: Never use a wire, needle or similar object to cleanODS/pilot. This can damage ODS/pilot unit.Note: All troubleshooting items are listed in order of operation.POSSIBLE CAUSE1. Ignitor electrode positionedwrong2. Ignitor electrode broken3. Ignitor electrode not con-nected to ignitor cable4. Ignitor cable pinched orwet5. Broken ignitor cable6. Bad piezo ignitor7. Piezo ignitor nut is loose1. Gas supply turned off orequipment shutoff valveclosed2. Control knob not in PILOTposition3. Control knob not pressed inwhile in PILOT position4. Air in gas lines when in-stalled5. Depleted gas supply (pro-pane/LP only)6. ODS/pilot is clogged7. Gas regulator setting is notcorrectREMEDY1. Replace pilot assembly2. Replace pilot assembly3. Reconnect ignitor cable4. Free ignitor cable if pinchedby any metal or tubing.Keep ignitor cable dry5. Replace ignitor cable6. Replace piezo7. Tighten nut holding piezoignitor. Nut is located insideheater cabinet at top1. Turn on gas supply or openequipment shutoff valve2. Turn control knob to PILOTposition3. Press in control knob whilein PILOT position4. Continue holding downcontrol knob. Repeat ignit-ing operation until air isremoved5. Contact local propane/LPgas company6. Clean ODS/pilot (see Clean-ing, page 15) or replaceODS/pilot assembly7. Replace gas regulatorOBSERvED PROBLEMWhen ignitor button ispressed in, there is no sparkat ODS/pilotWhen ignitor button ispressed in, there is a sparkat ODS/Pilot but no ignition