Desa (V)KC42N Series Owner's Operation And Installation Manual

Also see for KC42N Series: OWNER'S OPERATION AND INSTALLATION MANUAL OWNER'S OPERATION AND INSTALLATION MANUAL

2929www.desatech.com116239-01BTROUBLESHOOTINGOBSERVED PROBLEMBurner does not light after pilot is litDelayed ignition burnerBurner backfiring during combustionSlight smoke or odor during initial opera-tionHeater produces a whistling noise whenburner is litGlass sootsFireplace produces a clicking/ticking noisejust after burners are lit or shut offRemote does not functionREMEDY1. Clean burner (see Cleaning and Mainte-nance, page 27) or replace burner orifice2. Contact local propane/LP or natural gascompany3. Reconnect leads to TP & TPTH terminalon control valve4. Replace thermopile1. Contact local propane/LP or natural gascompany2. Clean burner (see Cleaning and Mainte-nance, page 27) or replace burner orifice1. Clean burner (see Cleaning and Mainte-nance, page 27) or replace burner orifice2. Replace damaged burner3. Replace gas control1. Problem will stop after a few hours ofoperation1. Turn gas control knob to LO positionand let warm up for a minute2. Operate burner until air is removed fromline. Have gas line checked by localpropane/LP or natural gas company3. Clean burner (see Cleaning and Main-tenance, page 27) or replace burnerorifice1. Inspect the opening at the base of theburner by removing log assembly to seethat it is NOT packed with any type ofmaterial [see Installing Brick Liner Mod-els BL42DA(SA) and BL42DHA(SA)] forlog removal2. Check venting configuration specifica-tions1. This is common. If noise is excessive,contact qualified service person1. Replace 9-volt batteries in receiver andremote controlTROUBLESHOOTINGContinuedPOSSIBLE CAUSE1. Burner orifice clogged2. Inlet gas pressure is too low3. Thermopile leads disconnected or im-properly connected4. Thermopile is defective1. Manifold pressure is too low2. Burner porting or orifice clogged1. Burner orifice is clogged or damaged2. Damaged burner3. Gas regulator defective1. Residues from manufacturing processesand logs curing1. Turning gas control knob to HI positionwhen burner is cold2. Air in gas line3. Dirty or partially clogged burner ori-fice1. Debris around burner air mixer2. Improper vent configuration1. Metal expanding while heating or con-tracting while cooling1. Battery is not installed or battery poweris low