Desa (V)KC42N Series Owner's Operation And Installation Manual

Also see for KC42N Series: OWNER'S OPERATION AND INSTALLATION MANUAL OWNER'S OPERATION AND INSTALLATION MANUAL

www.desatech.com 116239-01B30TROUBLESHOOTINGContinuedWARNING: If you smell gas• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building.• Immediately call your gas supplier from a neighbor’s phone. Follow the gassupplier’s instructions.• If you cannot reach your gas supplier, call the fire department.POSSIBLE CAUSE1. Gas leak. See Warning statementabove1. High or gusting winds2. Low line pressure3. Pilot is partially clogged4. Inner vent pipe leaking exhaust gassesinto system5. Glass too loose and air tight gasket leaksin corners after usage6. Bad thermopile or thermocouple7. Improper vent cap installation1. Gas leak. See Warning statementabove2. Control valve defective1. Gas leak. See Warning statementabove1. Air holes at burner inlet blocked2. Burner flame holes blocked3. Improper venting or excessive blockage4. Excessive amounts of embers and panmaterialOBSERVED PROBLEMFireplace produces unwanted odorsFireplace shuts off in useGas odor even when control knob is in OFFpositionGas odor during combustionDark residue on logs or inside of fireplaceREMEDY1. Locate and correct all leaks (see Check-ing Gas Connections, page 19)1. Fireplace has been tested for up to40mph winds. However, extreme condi-tions may occur. See Lighting Instruc-tions on page 232. Contact local propane/LP or natural gascompany3. Clean pilot (see Cleaning and Mainte-nance, page 27)4. Locate and correct all leaks (see Check-ing Gas Connections, page 19)5. Tighten glass6. Replace faulty component7. Check for proper installation and free-dom from debris or blockage1. Locate and correct all leaks (see Check-ing Gas Connections, page 19)2. Replace control valve1. Locate and correct all leaks (see Check-ing Gas Connections, page 19)1. Clean out air holes at burner inlets. Pe-riodically repeat as needed2. Remove blockage or replace burner3. Have the vent system inspected, includ-ing the termination cap. Remove anyrestrictions or obstruction4. Clear excess embers until a minimumgap of 1/2" remains under the grateTROUBLESHOOTING