Desa (V)VC36PE Series Owner's Operation And Installation Manual

Also see for VC36NE Series: OWNER'S OPERATION AND INSTALLATION MANUAL OWNER'S OPERATION AND INSTALLATION MANUAL

www.desatech.com 116235-01F34REPLACEMENT PARTSNote: Use only original replacement parts. Thiswill protect your warranty coverage for partsreplaced under warranty.PARTS UNDER WARRANTYContact authorized retailers of this product. Ifthey can not supply original replacement part(s),call DESA’s Customer Service Department at1-866-672-6040.When calling DESA, have ready• your name• your address• model and serial numbers of your fireplace• how fireplace was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to thefactory.PARTS NOT UNDER WARRANTYContact authorized retailers of this product. Ifthey can not supply original replacement part(s),call DESA at 1-866-672-6040 for referral infor-mation.When calling DESA, have ready• model number of your fireplace• the replacement part numberSERVICE hINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• fireplace will not produce specified heat• propane/LP gas supply might be low (propane/LP units only)You may feel your gas pressure is too low. If so,contact your local gas supplier.SPECIFICATIONSVC36NE and VVC36NE• Rating: 22,400/32,000 Btu/hr• Gas Type: Natural Gas Only• Ignition: Electronic• Manifold Pressure: 3.5" w.c.• Minimum Inlet Supply Pressure: 5.5" w.c.• Firebox Dimensions (HxWxD) [Flanges andStandoffs Not Included in Measurement]:36" x 41" x 21 1/8" (914 x 1041 x 537 mm)VC36PE and VVC36PE• Rating: 20,000/28,000 Btu/hr• Gas Type: Propane/LP Gas Only• Ignition: Electronic• Manifold Pressure: 10.0" w.c.• Minimum Inlet Supply Pressure: 11.0" w.c.• Firebox Dimensions (HxWxD) [Flanges andStandoffs Not Included in Measurement]:36" x 41" x 21 1/8" (914 x 1041 x 537 mm)TEChNICAL SERVICEYou may have further questions about installation,operation or troubleshooting. If so, contact DESA’sCustomer Service Department at 1-866-672-6040.When calling, please have your model and serialnumbers of your heater ready.You can also visit DESA’s technical service web site atwww.desatech.com.