www.desatech.com 111826-04C24SERVICE HINTSWhen Gas Pressure Is Too Low• pilot will not stay lit• burners will have delayed ignition• heater will not produce specified heat• propane/LP gas supply may be lowYou may feel your gas pressure is too low. Ifso, contact your local propane/LP or natural gassupplier.TECHNICAL SERVICEYou may have further questions about installation,operation, or troubleshooting. If so, contact DESA’sTechnical Service Department at 1-866-672-6040.When calling please have your model and serialnumbers of your appliance ready.You can also visit DESA’s technical services website at www.desatech.com.REPLACEMENT PARTSNote: Use only original replacement parts. Thiswill protect your warranty coverage for partsreplaced under warranty.PARTS UNDER WARRANTYContact authorized dealers of this product. Ifthey can’t supply original replacement part(s),call DESA’s Technical Service Department at1-866-672-6040.When calling DESA, have ready• your name• your address• model and serial numbers of your appliance• how appliance was malfunctioning• type of gas used (propane/LP or natural gas)• purchase dateUsually, we will ask you to return the part to thefactory.PARTS NOT UNDER WARRANTYContact authorized dealers of this product. Ifthey can’t supply original replacement part(s),call DESA at 1-866-672-6040 for referral infor-mation.When calling DESA, have ready• model number of your appliance• the replacement part number