Online User Manual 3DX-19LD150A11• If your TV does not operate normally by following the operatinginstructions. Adjust only those controls that are covered by theoperating instructions because incorrect adjustment of othercontrols may result in damage and will often require extensivework by a qualified technician to restore your TV to its normaloperation.• If your TV has been dropped or damaged in any way.• When your TV exhibits a distinct change in performance.Outdoor antenna groundingIf an outside antenna or cable system is connected to your TV, makesure that the antenna or cable system is grounded to provide someprotection against voltage surges and built-up static charges. Article810 of the National Electrical Code, ANSI/NFPA No. 70, providesinformation with respect to correct grounding of the mast andsupporting structure, grounding of the lead-in wire to an antennadischarge unit, size of grounding conductors, location of theantenna-discharge unit, connection to grounding electrodes, andrequirements for the grounding electrode.Note to CATV system installerArticle 820 of the National Electrical Code, ANSI/NFPA No. 40 providesguidance for correct grounding. Specifically, it states that the cableground must be connected to the grounding system of the building asclose to the point of cable entry as practical.CondensationMoisture will form on the TV if the TV is brought from cool surroundingsinto a warm room or if the temperature of the room rises suddenly.When this happens, the TV's performance may be impaired. To preventthis, let the TV stand in its new surroundings for about an hour beforeswitching it on, or make sure that the room temperature risesgradually.Condensation may also form during the summer if the TV is exposed tothe breeze from an air conditioner. In such cases, change the location ofthe TV.Mobile telephone warningTo avoid interference with your TV picture and sound, operatingproblems, or even damage, keep your cordless and cellular telephonesaway from the TV.End of life directivesYour TV contains tin-lead solder. Disposal of this material may beregulated for environmental reasons. Your TV also contains materialthat can be recycled and reused.Non-active pixelsThe LCD panel contains almost 3 million thin film transistors, whichprovide exceptionally sharp video quality. Occasionally, a fewnon-active pixels may appear on the screen as a fixed blue, green, orred point. These non-active pixels do not adversely affect theperformance of your TV, and are not considered defects.Online User ManualWE ARE GOING GREEN! For the full user manual, go towww.dynexproducts.com and click Support & Service. Enter yourmodel number in the Search field, then click Search.TroubleshootingVideo and audioAntenna lead-in wireGrounding clampAntenna discharge unitGrounding conductorsGround clampsPower service grounding electrodesystemElectric service equipment21345671234567WarningDo not try to repair your TV/DVD combo yourself.Contact authorized service personnel.Problem SolutionPicture does not fillthe screen. There areblack bars aroundthe picture.• Change the aspect ratio. An increasingamount of digital TV and movies arepresented in wide screen (16:9). See“Adjusting the TV picture” in the UserGuide.No picture (screen isnot lit) and nosound.• Press on the TV/DVD combo or theremote control.• Make sure that the video cables areconnected securely to the back of yourTV/DVD combo.• Adjust the contrast and brightness. See“Adjusting the TV picture” in the UserGuide.• Make sure that the power cord is pluggedin.• Make sure that the correct video inputsource is selected. See “Selecting the videoinput source” in the User Guide.• Try another channel. The station may beexperiencing problems.• Make sure that the incoming signal iscompatible.• Make sure the antenna or cable TV isconnected correctly and securely. See“Connecting a cable or satellite box” or“Connecting an antenna or cable TV (nobox)” in the User Guide.• Check the closed caption settings. SomeTEXT modes can block the screen.Picture quality isgood on somechannels and pooron others. Sound isgood.• The problem may be caused by a poor orweak signal from the broadcaster or cableTV provider.• If you connect to cable or satellite TVwithout a set-top box and experience poorpicture quality, you may need to install aset-top box to improve signal receptionand picture quality. Contact your cable orsatellite TV provider about upgrading to aset-top box.