Dynex DX-19LD150A11 Important Information Manual

Also see for DX-24LD230A12: Manual Specification sheet Quick setup guide User guide Guía del usuario

Contents

Troubleshooting 5DX-19LD150A11Remote controlGeneralDisc playbackNo output from oneof the speakers• Adjust the audio balance. See “Adjustingthe sound settings” in the User Guide.• Make sure that the audio cables areconnected correctly and securely to theback of your TV/DVD combo.After images appear • Do not display a still image, such as a logo,game, or computer image, for an extendedperiod of time. This can cause a permanentafter-image to be burned into the screen.This type of damage is not covered by yourwarranty.Problem SolutionRemote controldoes not work.• Make sure that the power cord is correctlyconnected to your TV/DVD combo and apower outlet.• Make sure that there are no obstructionsbetween the remote control and theremote control sensor on the front of theTV/DVD combo.• Point the remote control directly at theremote control sensor on your TV/DVDcombo. For the location of the remotecontrol sensor, see “Front” in the UserGuide.• Make sure that the batteries are installedcorrectly. See “Installing remote controlbatteries” in the User Guide.• Replace dead batteries with new ones. See“Installing remote control batteries” in theUser Guide.Troubleprogramming yourexisting universalremote control.• See instructions and a table of commoncodes in “Programming a different universalremote control” in the User Guide.• Codes are subject to change. For up to datecodes, go to www.dynexproducts.com.• Replace dead batteries with new ones. See“Installing remote control batteries” in theUser Guide.• Refer to the User Guide that accompaniedyour universal remote control and contactthe manufacturer if problems persist.Problem SolutionNo power • Make sure that the power cord is correctlyconnected to your TV/DVD combo and apower outlet.• Unplug the power cord, wait 60 seconds, thenplug the cord back in and turn on your TV/DVDcombo.• Other devices (for example, surround soundreceiver, external speakers, fans, or hair dryers)may be interfering with your TV/DVD combo.Try turning off one device at a time todetermine which device is causinginterference. Once you have determinedwhich device is causing interference, move itfurther from the TV/DVD combo to eliminatethe interference.“No signal” errormessage isdisplayed• Press INPUT and make sure that you haveselected the correct input for the device orservice you are trying to use.• If you are using a cable or satellite box, use theremote that came with that box to changechannels.Problem SolutionAfter AutoChannel Search,there are nochannels• Reception can vary by channel depending onthe broadcast power level of a given station.Contact your cable or satellite TV provider.• Make sure the antenna or cable/satellite TV isconnected securely to your TV/DVD combo.• Try replacing the cable between theantenna/cable or cable/satellite box and yourTV/DVD combo.One or morechannels do notdisplay.• Make sure that the channels are not blocked.See “Setting parental control levels” in theUser Guide.• Make sure that the channels are not hidden.The channel may have been deleted from thechannel list. You can tune to the channel bypressing the number buttons or you can addthe channel back to the channel list. See“Hiding channels” in the User Guide.• If you are using a cable or satellite box, use theremote that came with that box to changechannels.• Make sure you have the correct input selectedto view channels from the cable or satellitebox.• If you are using an antenna, the digital channelsignal may be low. To check the digitalchannel signal strength, see “Checking thedigital signal strength” in the User Guide.Password is lost. • Enter 9999 to access parental controls, thenset a new password. See “Setting or changingthe password” in the User Guide.Some settingscannot beaccessed.• If a setting is grayed, the setting is notavailable in the current video input mode.TV/DVD combocabinet creaks.• When the TV/DVD combo is in use, thetemperature rises naturally and may cause thecabinet to expand or contract which can causea creaking noise. This is not a malfunction.Control buttonsdo not work • Make sure that the Button Lock option is setto Off. See “Locking control buttons” in theUser Guide.• Unplug the power cord, wait a few seconds,then plug the cord back in and turn on yourTV/DVD combo.TV/DVD combokeeps turning off• Make sure that the sleep timer is not turnedon. See “Setting the sleep timer” in the UserGuide.Problem SolutionPlayback does notstart.• No disc is loaded. Insert your disc into thedisc slot.• The disc may be dirty. Clean the disc.• The disc is not supported. See the UserGuide for a list of compatible disc formats.No picture. • The TV/DVD combo is not in DVD mode.Press INPUT and select DVD as the inputsource.No sound. • If an external speaker is connected, check itsvolume control.Picture distortionduring fastreverse/forwardplayback.• The picture will be distorted occasionally.This is not a malfunction.Playback featuresfailure.• The playback features such as stopping,skipping, or repeat play are not applicable toall discs.Problem Solution