38 TroubleshootingDX-32L200NA14Remote controlGeneralDotted lines orstripes appear onthe screen.• Make sure that the antenna or cable TV isconnected correctly and securely. See“Connecting a cable or satellite box” onpage 8 or “Connecting an antenna or cableTV (no box)” on page 10.• If you are using an antenna, the digitalchannel signal may be low. To check thedigital channel signal strength, see“Checking the digital signal strength” onpage 26.• If you are using an antenna and the signalstrength is low, adjust the antenna or use ahighly directional outdoor antenna orset-top antenna with a built-in amplifier.• Make sure that the video cables areconnected securely to the back of your TV.• The video cable(s) you are using may bebad. Try a new set.• Other devices (for example, surround soundreceiver, external speakers, fans, or hairdryers) may be interfering with your TV. Tryturning off one device at a time todetermine which device is causinginterference. After you have determinedwhich device is causing interference, moveit further from the TV to eliminate theinterference.Double images. • Use a highly directional outdoor antenna,cable TV, or satellite TV.The picture has afew bright or darkspots.• A few bright or dark spots on an LCD screenis normal. It does not affect the operation ofthis TV.Good picture, but nosound. • Increase the volume.• Unplug the headphones.• Make sure that the sound is not muted.• Make sure that the correct audio mode isselected.• Make sure that the audio cables areconnected correctly and securely to theback of your TV.• Make sure that the antenna or cable TV isconnected correctly and securely. See“Connecting a cable or satellite box” onpage 8 or “Connecting an antenna or cableTV (no box)” on page 10.• If you are using an antenna, the digitalchannel signal may be low. To check thedigital channel signal strength, see“Checking the digital signal strength” onpage 26.• The audio cable(s) you are using may bebad. Try a new set.Poor picture. • Make sure that the room is not too bright.Light reflecting off the screen can make thepicture difficult to see.• If an S-VHS camera or a camcorder isconnected while another connected deviceis turned on, the picture may be poor. Turnoff one or more devices.Good sound butpoor color. • Adjust the contrast, color, and brightnesssettings. See “Adjusting the TV picture” onpage 21.Audio noise. • Other devices (for example, surround soundreceiver, external speakers, fans, or hairdryers) may be interfering with your TV. Tryturning off one device at a time todetermine which device is causinginterference. After you have determinedwhich device is causing interference, moveit further from the TV to eliminate theinterference.Problem SolutionNo output from oneof the speakers. • Adjust the audio balance. See “Adjustingsound settings” on page 23.• Make sure that the audio cables areconnected correctly and securely to theback of your TV.After images appear. • Do not display a still image, such as a logo,game, or computer image, for an extendedperiod of time. This can cause a permanentafter-image to be burned into the screen.This type of damage is not covered by yourwarranty.Problem SolutionRemote controldoes not work. • Make sure that the power cord is correctlyconnected to your TV and a power outlet.• Make sure that there are no obstructionsbetween the remote control and the remotecontrol sensor on the front of the TV.• Point the remote control directly at theremote control sensor on your TV. For thelocation of the remote control sensor, see“Front” on page 5.• Make sure that the batteries are installedcorrectly. See “Installing remote controlbatteries” on page 18.• Replace dead batteries with new batteries.See “Installing remote control batteries” onpage 18.Troubleprogramming yourexisting universalremote control.• See instructions and a table of commoncodes in “Programming a different universalremote control” on page 41.• Codes are subject to change. For up-to-datecodes, go towww.dynexproducts.com/remotecodes.• Replace dead batteries with new batteries.See “Installing remote control batteries” onpage 18.• Refer to the User Guide that accompaniedyour universal remote control and contactthe manufacturer if problems persist.Problem SolutionNo power. • Make sure that the power cord is correctlyconnected to your TV and a power outlet.• Unplug the power cord, wait 60 seconds, thenplug the cord back in and turn on your TV.• Other devices (for example, surround soundreceiver, external speakers, fans, or hair dryers)may be interfering with your TV. Try turning offone device at a time to determine whichdevice is causing interference. After you havedetermined which device is causinginterference, move it further from the TV toeliminate the interference.“No signal” errormessage isdisplayed.• Press INPUT and make sure that you haveselected the correct input for the device orservice you are trying to use.• If you are using a cable or satellite box, use theremote that came with that box to changechannels.• Make sure that you have the correct inputselected to view channels from the cable orsatellite box.Problem Solution