Online User Manual 3DX-32L221A12/DX-40L260A12• If your TV does not operate normally by following the operatinginstructions. Adjust only those controls that are covered by theoperating instructions because incorrect adjustment of othercontrols may result in damage and will often require extensivework by a qualified technician to restore your TV to its normaloperation.• If your TV has been dropped or damaged in any way.• When your TV exhibits a distinct change in performance.Outdoor antenna groundingIf an outside antenna or cable system is connected to your TV, make surethat the antenna or cable system is grounded to provide someprotection against voltage surges and built-up static charges. Article810 of the National Electrical Code, ANSI/NFPA No. 70, providesinformation with respect to correct grounding of the mast andsupporting structure, grounding of the lead-in wire to an antennadischarge unit, size of grounding conductors, location of theantenna-discharge unit, connection to grounding electrodes, andrequirements for the grounding electrode.Note to CATV system installerArticle 820 of the National Electrical Code, ANSI/NFPA No. 40 providesguidance for correct grounding. Specifically, it states that the cableground must be connected to the grounding system of the building asclose to the point of cable entry as practical.CondensationMoisture will form on the TV if the TV is brought from cool surroundingsinto a warm room or if the temperature of the room rises suddenly.When this happens, the TV's performance may be impaired. To preventthis, let the TV stand in its new surroundings for about an hour beforeswitching it on, or make sure that the room temperature rises gradually.Condensation may also form during the summer if the TV is exposed tothe breeze from an air conditioner. In such cases, change the location ofthe TV.Mobile telephone warningTo avoid interference with your TV picture and sound, operatingproblems, or even damage, keep your cordless and cellular telephonesaway from the TV.End of life directivesYour TV contains tin-lead solder. Disposal of this material may beregulated for environmental reasons. Your TV also contains materialthat can be recycled and reused. For disposal or recycling information,contact your local authorities or the Electronic Industries Alliance atwww.eia.org to find a recycler in your area.Non-active pixelsThe LCD panel contains almost 3 million thin film transistors, whichprovide exceptionally sharp video quality. Occasionally, a fewnon-active pixels may appear on the screen as a fixed blue, green, or redpoint. These non-active pixels do not adversely affect the performanceof your TV, and are not considered defects.Online User ManualWE ARE GOING GREEN! For the full user manual, go towww.dynexproducts.com and click Support & Service. Enter yourmodel number in the Product Search field, then click Search.TroubleshootingVideo and audioAntenna lead-in wireGrounding clampAntenna discharge unitGrounding conductorsGround clampsPower service grounding electrode systemElectric service equipment21345671234567WarningDo not try to repair your TV yourself. Contactauthorized service personnel.Problem SolutionPicture does not fill thescreen. There are black barsaround the picture.• Change the aspect ratio. An increasing amountof digital TV and movies are presented in widescreen (16:9). See “Adjusting the TV picture” inthe online User Guide.No picture (screen is not lit)and no sound. • Press on the TV or the remote control.• Make sure that Audio Only option is set to Off.See “Playing TV audio only” in the online UserGuide.• Make sure that the video cables are connectedsecurely to the side of your TV.• Adjust the contrast and brightness. See“Adjusting the TV picture” in the online UserGuide.• Make sure that the power cord is plugged in.• Make sure that the correct video input source isselected. See “Selecting the video input source”in the online User Guide.• Try another channel. The station may beexperiencing problems.• Make sure that the incoming signal iscompatible.• Make sure the antenna or cable TV is connectedcorrectly and securely. See “Connecting a cableor satellite box” or “Connecting an antenna orcable TV (no box)” in the online User Guide.• Check the closed caption settings. Some TEXTmodes can block the screen.