Troubleshooting 23DX-L24-10ATurning overscan on or offThe overscan function is used to adjust the picture’s reproduction ratewhen receiving DVI and HDMI signals in VIDEO format.To turn overscan on or off:1 Press MENU. The on-screen menu opens.2 Press or to highlight Setting. The Setting menu opens.3 Press to highlight Overscan, then press or to select Onor Off.4 Press MENU to close the menu.TroubleshootingWarning: Do not try to repair your TV yourself. Contact authorized servicepersonnel.Video and audioRemote controlPicture TV Sound SettingAspect WideVideo ResetVideo Status VividTint 50Color 48Contrast 50Brightness 74Sharpness 40Backlight 10Color Temp CoolColor Enhance OffAdaptive Contrast OnNoise Reduction LowMPEG NR OffCinema Mode Off: Select : BackEXIT : ExitMENU0- -1000- -100- -1000- -1000- -1000- -100Picture TV Sound SettingTime Zone AtlanticD.S.T. OffLanguage EnglishSide Panel Lock OffAuto Shut Off OffOptical Out PCM: Select : BackEXIT : ExitMENUAudio Only OffOverscan OffPicture TV Sound SettingTime Zone EasternD.S.T. OffLanguage EnglishSide Panel Lock OffAuto Shut Off OffOptical Out PCMAudio Only OnOverscan OffkcaB:tceleS: EXIT : ExitMENU: OperateProblem SolutionNo picture or sound(the screen is not lit)• Make sure that the power cord is pluggedinto a power outlet.• Press (power) on your TV or the remotecontrol.• Try another channel. The problem could bewith the TV station.Dark, poor, or nopicture (the screen islit), but sound isgood• Select the correct video status. For moreinformation, see “Adjusting the TV picture”on page 14.• Adjust the brightness. For moreinformation, see “Adjusting the TV picture”on page 14.• Make sure that the antenna or cable TV isconnected correctly. For more information,see “Connecting an antenna, cable TV, orsatellite TV box” on page 9.No color, picture isdark, or color is notcorrect• Adjust the color saturation. For moreinformation, see “Adjusting the TV picture”on page 14.Only noise (snow)appears on thescreen• Make sure that the antenna or cable TV isconnected correctly. For more information,see “Connecting an antenna, cable TV, orsatellite TV box” on page 9.• Try another channel. The problem could bewith the TV station.Picture has dottedlines or stripes• Adjust the antenna.• Move your TV away from noise sources,such as cars, neon signs, or hair dryers.Picture has doubleimages • Use a highly directional outdoor antenna orchange to cable or satellite TV.Picture has a fewbright or dark dots• A few bright or dark dots on an LCD screenis normal. It does not affect the operation ofthis TV.Good picture, nosound• Increase the volume.• Press MUTE to make sure that the sound isnot muted.• Make sure that the audio mode is set toStereo or Mono. For more information, see“Adjusting the sound” on page 19.Audio noise or static • Move radio frequency communicationequipment, such as a cordless phone, awayfrom your TV.Problem SolutionRemote controldoes not work• Replace the batteries. For moreinformation, see “Installing remote controlbatteries” on page 8.• Make sure that the batteries are insertedcorrectly. For more information, see“Installing remote control batteries” onpage 8.• Make sure that the power cord is pluggedinto an AC power outlet.