Dyson DC41 Operating Manual
Also see for DC 41 Animal Complete: Operating manualOperating manualOperating manualOperating manual
8 9USING YOUR DYSON APPLIANCEPLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSONOPERATING MANUAL BEFORE PROCEEDING.RATING PLATE• The rating plate will be either (a) behind the clear bin or (b) on the top of theappliance above the switches, under the wand handle. Note the serial numberbefore fitting the wand handle onto the appliance.• If you need to gain access to the rating plate after assembling the appliance,follow these instructions:– open the wand cap and pull the red tube up and away from the handle– press in the black clip in the recess of the duct– pull the wand handle up and off the appliance; use a constant, firm pressure.• Check to ensure your electricity supply corresponds to that shown on the ratingplate. The appliance must only be used as rated.ASSEMBLY• Lie the appliance on its back.• Attach the cleaner head by sliding it on to the connections on the lower frontpart of the ball. Ensure the electrical plug on the cleaner head fits into thetwin-block connection on the body of the appliance, which is directly above theairway. Push firmly: the cleaner head will click into place.• Stand the appliance up straight.• Attach the wand handle by sliding it on to the top of the appliance. The springclip in the handle will click into place.• Ensure the hose is straight. Press the red button on the hose. Slide the wand intothe hose.• Ensure the hose and wand sit in the recess of the handle. Slide the end of thewand down into the handle to secure it• Close the wand cap.• Slide the tool holder onto the side of the duct as shown.• Ensure the cyclone and clear bin unit is secured to the main body of theappliance.• Attach the tools as shown. In use, the tools can be attached to either the hose orthe wand.• Wind the cable counter-clockwise around the cable hooks. Secure with the clip.• To watch a short online video visit: www.dyson.com/DC41gettingstartedOPERATION• Unwind the cord.• Plug the appliance into the mains electricity supply.• To switch ‘ON’ or ‘OFF’ press the power button, located as shown.• To use, recline the handle. The stabilizer stand will automatically lift up.• After use, return the appliance to the upright position, pushing it firmly intoplace. The stabilizer wheels will automatically lower.• Then: unplug the appliance, coil the cord safely, put the appliance away.• Switch ‘OFF’ the appliance, unplug and ensure it is upright before:– changing or using tools– removing the hose or airway inspection parts.• Use the cyclone carry handle to carry the appliance.ATTACHMENTS• To release the wand, open the wand cap and pull the red tube up and awayfrom the handle until it clicks into place.• Should you wish to use the hose without the wand, follow the above instructionand press the red button to release the wand from the hose.CARPETS OR HARD FLOORS• The brush bar will always default to ‘ON’ (spinning) each time you switch theappliance ‘ON’ and recline it for cleaning.• The brush bar will not rotate when the appliance is upright.• To switch the brush bar ‘OFF’ (e.g. for delicate rugs and hard floors):– switch the appliance ‘ON’– recline the appliance– press the brush bar ‘ON/OFF’ button – the brush bar will stop spinning.• The brush bar will automatically stop if it becomes obstructed. See ‘Brush bar –clearing obstructions’.• Before vacuuming your flooring, rugs and carpets, check the manufacturer’srecommended cleaning instructions.• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If thishappens, we recommend vacuuming in ‘hard floor’ mode and consulting withthe flooring manufacturer.• The brush bar on the appliance may damage some carpet types. If you areunsure, turn ‘OFF’ the brush bar.LOOKING AFTER YOUR DYSON APPLIANCE• Do not carry out any maintenance or repair work other than that shown in thisDyson Operating Manual, or advised by the Dyson Helpline.• Only use parts recommended by Dyson. If you do not this could invalidate yourwarranty.• Store the appliance indoors. Do not use or store it below 32°F. Ensure theappliance is at room temperature before operating.• Clean the appliance only with a dry cloth. Do not use any lubricants, cleaningagents, polishes or air fresheners on any part of the appliance.• If used in a garage, always wipe the base plate, ball and stabilizer wheels witha dry cloth after vacuuming to clean off any sand, dirt, or pebbles that coulddamage delicate floors.VACUUMINGCAUTION:• Do not use without the clear bin and filters in place.• Fine dust such as plaster dust or flour should only be vacuumed in very smallamounts.• Do not use the appliance to pick up sharp hard objects, small toys, pins, paperclips, etc. They may damage the appliance.• When vacuuming, certain carpets may generate small static charges in theclear bin or wand. These are harmless and are not associated with the mainselectricity supply. To minimize any effect from this, do not put your hand orinsert any object into the clear bin unless you have first emptied it and rinsed itout with cold water (see ‘Cleaning the clear bin’).• Powerful suction can cause the hose to ‘pull back’ – please take care.• Do not work with the machine above you on the stairs.• Do not put the appliance on chairs, tables, etc.• Before vacuuming highly polished floors, such as wood or lino, first check thatthe underside of the floor tool and its brushes are free from foreign objects thatcould cause marking.• Do not leave the cleaner head in one place on delicate floors.• Do not use this appliance outdoors. The Dyson Car Cleaning Kit (Model 08909)is intended for use only inside a garage.EMPTYING THE CLEAR BIN• Switch ‘OFF’ and unplug before emptying the clear bin.• Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.• To remove the cyclone and clear bin unit, press down on the red button at therear of the carrying handle on the cyclone.• To release the dirt, press all the way down on the red button at the rear of thecarrying handle on the cyclone.• To minimize dust/allergen contact when emptying, encase the clear bin tightly ina plastic bag and empty.• Remove the clear bin carefully.• Seal the bag tightly, dispose as normal.• To refit:– close the clear bin base so it clicks into place– push the cyclone and clear bin unit into the main body of the appliance;it will click into place– ensure the cyclone and clear bin unit is secure.CLEANING THE CLEAR BIN• Remove the cyclone and clear bin (instructions above).• To separate the cyclone unit from the clear bin press the red button to openthe clear bin base. This exposes a small silver button behind the red openingmechanism. Press the silver button and separate the cyclone unit from the clearbin.• Clean the clear bin with cold water only.• Ensure the clear bin is completely dry before replacing.• Do not use detergents, polishes or air fresheners to clean the clear bin.• Do not put the clear bin in a dishwasher.• Do not immerse the whole cyclone unit in water or pour water into the cyclones.• Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.• To refit:– fit the cyclone shroud into the clear bin so that the silver button clicks andengages– close the clear bin base so it clicks into place– push the cyclone and clear bin unit into the main body of the appliance;it will click into place– ensure the cyclone and clear bin unit is secure.WASHING YOUR FILTERS• Your appliance has two washable filters, located as shown.• Check and wash the filters regularly according to instructions to maintainperformance.• Switch ‘OFF’ and unplug before checking or removing the filters.• The filters may require more frequent washing if vacuuming fine dust.• Wash with cold water only. Do not use detergents.• Do not put the filters in a dishwasher, washing machine, tumble dryer, oven,microwave or near an open flame.• To remove filter A see the ‘Wash filters’ section in this Dyson Operating Manual.• After washing lay the filter on its side and leave at least 24 hours to drycompletely before refitting.• To remove filter B:– turn the central locking dial on the outer cover of the ball counter-clockwiseuntil the cover is released– lift off the cover– turn the filter one-quarter counter-clockwise to release.• Filter B should be rinsed and tapped out until the water runs clean, then tappedout again to ensure all excess water is removed. Leave to dry completely for24 hours.• It is normal for the filter in the ball to turn grey in color.• To refit filter B:– refit the filter on to the ball– secure the filter by turning it one-quarter turn clockwise.• When refitting the outer cover of the ball, keep turning the central locking dialclockwise. When it starts to click it is locked.• To watch a short online video visit: www.dyson.com/DC41filterwashLOOKING FOR BLOCKAGES• Switch ‘OFF’ and unplug before looking for blockages. Failure to do so couldresult in personal injury.• Look for blockages in the wand, airways and cleaner head.• To remove the base plate to access an obstruction, see ‘Base plate –disassembly/reassembly’.• To look for blockages in the airway between the ball and the cleaner headyou will need to remove the cleaner head: see ‘Base plate – disassembly/reassembly’.• Beware of sharp objects when checking for blockages.• Refit all parts securely before using.• Clearing blockages is not covered by your guarantee.CLEARING BLOCKAGES – THERMAL CUT-OUT• This appliance is fitted with an automatically resetting thermal cut-out.• Large items may block the tools or wand inlet. If any part becomes blocked theappliance may overheat and automatically cut-out.• Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checkingfilters or for blockages.• Clearing brush bar obstructions is not covered by your warranty.BRUSH BAR – CLEARING OBSTRUCTIONS• If your brush bar is obstructed, it may shut off. If this happens, you will need toremove the blockage.• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result inpersonal injury.• Beware of sharp objects when clearing obstructions.• If you still cannot clear the obstruction, please follow the instructions below toremove the base plate. This gives more access to the obstruction. Alternatively,contact a Dyson expert on the Dyson Helpline or visit the website. Clearingbrush bar obstructions is not covered by your warranty.BASE PLATE - DISASSEMBLY/REASSEMBLY• Switch ‘OFF’ and unplug before proceeding. Failure to do so could result inpersonal injury.• Lie the appliance on its front.• Detach the red ‘C’ clip which is on the connection between the cleaner headand the appliance. It is quite firm, but do not pull it off roughly. Use a constant,firm pressure.• Pull the cleaner head away from the appliance. Use a constant, firm pressure.• On the cleaner head are two dials: turn each a quarter-turn counter-clockwiseuntil it clicks.Put the cleaner head onto its back:– lift up the top edge of the base plate, so it rotates to the upright position– lift out.• Beware of sharp objects when clearing obstructions.• To refit the base plate:– fit the 3 lugs on the lower edge of the base plate into the 3 slots in the base ofthe cleaner head– swing the upper edge of the base plate down; it will click into place.• To secure the base plate:– press the base plate close to the cleaner head– secure the first dial by turning it a quarter-turn clockwise until it clicksand engages– repeat with the second dial.• Refit the red ‘C ‘clip onto the cleaner head. The flatter edge of the clip fitsagainst the cleaner head. It is easier to slide one lug into its slot before the other.• Lie the appliance on its back.• Attach the cleaner head by sliding it on to the connections on the lower frontpart of the ball. Ensure the electrical plug on the cleaner head fits into thetwin-block connection on the body of the appliance, which is directly above theairway. Push firmly: the cleaner head will click into place.BRUSH BAR – TROUBLESHOOTING• If the brush bar has stopped spinning, follow the instructions above on clearingobstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visitthe website.• To watch a short online video visit: www.dyson.com/DC41brushbarmaintenanceDYSON CUSTOMER CARETHANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCEIf you have a question about your Dyson appliance, call the Dyson Helpline withyour serial number and details of where and when you bought the appliance.Most questions can be solved over the phone by one of our Dyson Helpline staff.If your appliance needs service, call the Dyson Helpline so we can discuss theavailable options. If your Dyson appliance is under warranty, and it is a coveredrepair, it will be repaired at no cost.The rating plate is on the top of the appliance above the switches, under thewand handle.PLEASE REGISTER AS A DYSON APPLIANCEOWNERTo help us ensure you receive prompt and efficient service, please register as aDyson appliance owner. There are three ways to do this:• Online at www.dyson.com• Telephone the Dyson Helpline, 1-866-693-9766.• Complete the enclosed Warranty Form and post it to us.This will confirm ownership of your Dyson appliance in the event of an insuranceloss, and enable us to contact you if necessary.5 YEAR WARRANTYTERMS AND CONDITIONS OF THE DYSON 5 YEAR LIMITEDWARRANTY.WHAT IS COVEREDYour Dyson appliance is warranted against original defects in material andworkmanship for a period of five years from the date of purchase, when used forprivate household purposes in accordance with the Dyson Operating Manual.This warranty provides, at no extra cost to you, all labor and parts necessaryto ensure your appliance is in proper operating condition during the warrantyperiod. This limited warranty is subject to the following terms:WHAT IS NOT COVEREDDyson, Inc. shall not be liable for costs, damages or repairs incurred as aresult of:• Appliances purchased from an unauthorized dealer.• Careless operation or handling, misuse, abuse and/or lack of maintenance oruse not in accordance with the Dyson Operating Manual.• Use of the appliance other than for normal domestic purposes within the UnitedStates, e.g. for commercial or rental purposes.• Use of parts not in accordance with the Dyson Operating Manual.• Use of parts and accessories other than those produced or recommended byDyson, Inc.• External sources such as weather.• Repairs or alterations carried out by unauthorized parties or agents.• Clearing blockages from your vacuum.• Normal wear and tear, including normal wearing parts, such as clear bin, belt,filter, brush bar, hose assembly and power cord (or where external damage orabuse is diagnosed), carpet or floor damage due to use not in accordance withmanufacturer’s instructions or failure to turn the brush bar off when necessary.WARRANTY SERVICE• Please fill out and return the Warranty Form, or register online atwww.dyson.com• Before service can take place, the terms of the limited warranty require that youcontact the Dyson Helpline with your model name/number, serial number, dateand place of purchase.• Please keep your purchase receipt in a safe place to ensure you have thisinformation.• All work will be carried out by Dyson, Inc. or its authorized agents.• Any replaced defective parts will become the property of Dyson, Inc.• Service under this warranty will not extend the period of this warranty.• If your appliance is not functioning properly, please call the Dyson Helpline.Most issues can be rectified over the telephone by our trained Customer Carestaff. If this is not possible Dyson, Inc. will arrange for your appliance to berepaired and returned in full working order at no extra cost to yourself.WARRANTY LIMITATION AND EXCLUSIONS• Any implied warranties relating to your appliance including but not limited towarranty of merchantability or warranty of fitness for a particular purpose, arelimited to the duration of this warranty. This limitation is not allowed by someStates and so this limitation may not apply to you.• Your remedy for breach of this warranty is limited to the warranty servicedescribed above. Dyson, Inc. will not be liable for any consequential damagesor incidental damages you may incur in connection with your purchase anduse of your appliance. This limitation is not allowed by some States and so thislimitation may not apply to you.• This limited warranty gives you specific legal rights. You may also have otherrights which vary by State.• This limited warranty is not transferable.IMPORTANT DATA PROTECTION INFORMATIONYour details will be held by Dyson, Inc. or others on behalf of Dyson, Inc. so thatwe can assist you more quickly in our Customer Service department.From time to time, Dyson, Inc. may send you special offers and news of ourlatest innovations. Check the box on the Warranty Form within the OperatingManual if you do not wish to receive marketing or promotional information fromDyson, Inc. For more information about our data collection practices, pleaserefer to the Dyson, Inc. privacy policy at www.dyson.com/privacyDISPOSAL INFORMATIONDyson products are made from high grade recyclable materials and so shouldnot be treated as household waste. To protect the environment please dispose ofthis product responsibly and recycle where possible.PRODUCT INFORMATIONPlease note: Small details may vary from those shown. |
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