Eaton Powerware 5125 User Manual

Also see for Powerware 5125: Brochure & specs Reference guide User guide User guide User guide

TROUBLESHOOTINGEATON Powerware® 5125 Two-in-One UPS (2400/3000 VA) User’s Guide S 164201383 Rev C www.power-ware.com63Service and SupportIf you have any questions or problems with the UPS, call your LocalDistributor or the Help Desk at one of the following telephone numbersand ask for a UPS technical representative.United States: 1-800-356-5737 or 1-919-870-3149Canada: 1-800-461-9166 ext 260All other countries: Call your local service representativePlease have the following information ready when you call the HelpDesk:S Model numberS Serial numberS Version number (if available)S Date of failure or problemS Symptoms of failure or problemS Customer return address and contact informationIf repair is required, you will be given a Returned Material Authorization(RMA) Number. This number must appear on the outside of the packageand on the Bill Of Lading (if applicable). Use the original packaging orrequest packaging from the Help Desk or distributor. Units damaged inshipment as a result of improper packaging are not covered underwarranty. A replacement or repair unit will be shipped, freight prepaid forall warrantied units.NOTE For critical applications, immediate replacement may be available. Call the HelpDesk for the dealer or distributor nearest you.