EATON Powerware® 9125 Two-in-One UPS (2500/3000 VA) User’s Guide S 164201374 Rev Dwww.powerware.com67Chapter 10 WarrantyTwo-Year Limited Warranty (US and Canada)Powerware UPS Models: 3105, 3110, 3115, 9104, 9120, 9125, and FERRUPS ® up to 3.1 kVAWARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Power Quality Corporation, aDelaware Corporation company (“Company”).LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”)of any Powerware 3105, 3110, 3115, 9104, 9120, 9125, and FERRUPS up to 3.1 kVA Products (individually andcollectively, the “Product”) purchased on or after June 1, 2004 and cannot be transferred. This Warranty applieseven in the event that the Product is initially sold by Company for resale to an End-User.LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] inthe fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date ofpurchase.WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product and battery (individually andcollectively, the ”Warranted Items”) are free from defects in material and workmanship. If, in the opinion ofCompany, a Warranted Item is defective and the defect is within the terms of this Warranty, Company’s soleobligation will be to repair or replace such defective Warranted Item (including by providing service, parts and labor,as applicable), at the option of Company.PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be repaired orreplaced at a Company site or such other location as determined by Company.If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchaseorder for the value of the replacement Product, Company will use commercially reasonable business efforts to ship(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-Userwithin one (1) business day after Company receives notice of the warranty claim. In such case, the End-User mustreturn (at Company’s expense) the defective Warranted Item to Company in the same packaging as thereplacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company doesnot receive the defective Warranted Item, Company will either charge the End-User’s credit card, or send theEnd-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit cardnumber or purchase order for the value of the replacement Product, Company will use commercially reasonablebusiness efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement WarrantedItem to the End-User within one (1) business day after Company receives the defective Product from the End-User.In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges forreturn of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that arereplaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced byCompany shall become the property of Company.