FDS FD215CV-C-5 Installation And Operation Manual

Contents

Document Number:MAN – FD215CV-C-5Rev:BRevision Date:01/10/2017Page 24 of 25© 2017 FDS Avionics Corp.All Rights Reserved.TECHNICAL SUPPORT470-239-7421 or FDSAvioncis.comWarranty InformationAll FDS Avionics Corp. (FDS) products are warranted to be free from material or manufacturing defects for a periodof 24 months from the date of shipment for General Aviation customers or 12 months from the date of shipment forGovernment/Special Mission customers. Any material or repair workmanship for in warranty repair service will bespecifically warranted for 90 days or the remainder of the original warranty period, whichever is longer. If the originalwarranty period has expired, the 90 day repair warranty is limited to the material and workmanship specific to therepair activity completed.The following conditions are exclusions to warranty coverage:1. Labor costs associated with installation, removal or reinstallation of any product.2. Damage to or malfunction caused by any unauthorized alteration made to the product.3. Resolving signal quality issues caused by externally generated noise introduced by aircraft electricalsystems or other components connected to any FDS product.4. Any malfunction caused by improper installation or connection to aircraft wiring, industry standard cabinmanagement/ inflight entertainment systems, or third party commercial equipment not specifically identifiedas compatible with FDS products.5. Any malfunction caused by installation that does not conform to precautions associated with operatingenvironments listed in the operating manual or consistent with industry best practices such as; hightemperature, adequate ventilation, high humidity, high dust, or power surges.6. Cosmetic damage or damage to internal components caused by installation or removal, failure to followinstallation or operating instructions, or any neglect or misuse of the product.7. Any product that is returned for service with a broken tamper evident seal, indicating tampering or improperhandling of the product by an unauthorized person. Violation of product tamper evident seals or modificationof factory installed serial and PMA labels voids any warranty, either expressed or implied.The FDS technical support team is available to provide distance troubleshooting support during business hours(8:00am to 5:00pm EST) Monday through Friday at (470) 239-7421.Many repair requests can be resolved through distance support and may not require return of merchandise to thefactory. If a product must be returned to the factory for repair, an RMA number will be issued as directed by thetechnical support team and communicated by the repair coordinator.Upon request by the customer, FDS may send a service technician onsite to repair any non-PMA products. Thetravel expenses incurred to include transportation, lodging and meals along with the technician’s hourly rate shall bepayable by the customer in accordance with FDS’ applicable rates and procedures.FDS Avionics Corp. will, upon receipt of returned merchandise, remanufacture or replace the unit at our discretionand return the product by Ground Return Shipping. Express return shipment will be the responsibility of the sender.This warranty is not transferable.Any implied warranties expire at the express limited warranty expiration date. FDS shall not be held liable for anyindirect, special, punitive, incidental or consequential damages.Some states do not allow limitation on the length of an implied warranty. In such states, the exclusions or limitationsof this limited warranty may not apply.

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