17AustraliaTroubleshootingHotplate ignition or hotplate burners faultyIs the power on? Is the clock illuminated? If notthere maybe something wrong with the powersupply.See ‘power supply’ section further on.Are the sparker (ignition electrode) or burner slotsblocked by debris? Is the burner trim correctlylocated? Are the burner caps correctly located?See the section entitled ‘Cleaning’Hotplate burners will not lightIf only one or all the hotplate burners will notlight, make sure that the parts have been replacedcorrectly after wiping or removing for cleaning.Check that there is not a problem with your gassupply. You can do this by making sure that othergas appliances you may have are working.Do the burners spark when you push the button? Ifnot check the power is on - is the clock illuminated?A crack has appeared in the Warmer plate’s surfaceDisconnect the cooker immediately from the powersupply and arrange for its repair. Don’t use thecooker until after the repair. See the HELP leaflet forhow to contact a service person.Steam is coming from the ovenWhen cooking foods with a high water content (e.g.oven chips) there may be some steam visible at therear grille. Take care when opening the oven dooras there may be a momentary puff of steam whenthe oven door is opened. Stand well back and allowany steam to disperse.The oven fan is noisyThe note of the oven fan may change as the ovenheats up - this is perfectly normal.What cleaning materials are recommended for thecooker?See the ‘Cleaning’ section of the Easy Guide for a fulllist of recommended cleaning materials. We do notrecommend Mr. Muscle, as it contains chemicalsthat may damage the surfaces of your cooker.The knobs get hot when I use the oven or the grill,can I avoid this?Yes, this is caused by heat rising from the oven orthe grill, and heating them up. Don’t leave the ovendoor open. Make sure that the grill pan is pushedright back to the ‘back stop’ when grilling.The side panels of either oven can be removed.Each side of the oven is fixed with four fixingscrews. You don’t have to remove the screws toremove the oven linings. Lift each side panelupwards and they will slide off the screws. Then pullthem forwards.Once the linings are removed, the oven enamelinterior can be cleaned.When replacing the linings fit the side linings first.