Consumer SupportTroubleshooting TipsOperating InstructionsSafety InstructionsInstallation InstructionsBefore you call for service…ge.comTroubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.ProblemPossible CausesWhat To DoRefrigerator does not Refrigerator in defrost cycle. • Wait about 30 minutes for defrost cycle to end.operate Either or both controls set toOFF. • Set the controls to a lower temperature setting.Refrigerator is unplugged. • Push the plug completely into the outlet.The fuse is blown/circuit •Replace fuse or reset the breaker.breaker is tripped.Refrigerator is in showroom mode. •Unplug the refrigerator and plug it back in.Vibration or rattling Rollers need adjusting. •SeeRollers.(slight vibrationis normal)Motor operates for Normal when refrigerator • Wait 24 hours for the refrigerator to completelylong periods or cycles is first plugged in. cool down.on and off frequently. Often occurs when large • This is normal.(Modern refrigerators amounts of food arewith more storage placed in refrigerator.space and a largerDoor left open. • Check to see if package is holding door open.freezer require moreHot weather or frequent • This is normal.operating time. Theydoor openings.start and stop oftenTemperature controls • SeeAbout the controls.to maintain evenset at the coldesttemperatures.)setting.Refrigerator or freezer Temperature control not set • SeeAbout the controls.compartment too warm cold enough.Warm weather or frequent • Set the temperature control one step colder.door openings. SeeAbout the controls.Door left open. •Check to see if package is holding door open.Frost or ice crystals Door left open. • Check to see if package is holding door open.on frozen food Too frequent or too long(frost within package door openings.is normal)Divider between Automatic energy saver •This helps prevent condensation on the outside.refrigerator and freezer system circulates warmcompartments liquid around front edgefeels warm of freezer compartment.Automatic icemaker Icemaker power switch • Set the power switch to theON position.does not work is in theOFF position.Water supply turned off or • SeeInstalling the water line.not connected.Freezer compartment • Wait 24 hours for the refrigerator to completelytoo warm. cool down.Piled up cubes in the storage •Level cubes by hand.bin cause the icemakerto shut off.Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes, and turn theicemaker back on.29