The Problem SolverComponent Cooktop System30Questions?Use thisproblemsolver!PROBLEM POSSIBLE CAUSEDARK STREAKS • Use a razor scraper and recommended cleaning procedure.OR SPECKS ONHALOGEN/RADIANTCOMPONENTAREAS OF • Marks from aluminum and copper pans as well as mineral depositsDISCOLORATION from water or food can be removed with Cooktop Cleaning Cream.ON HALOGEN/RADIANT SURFACECOOKTOPFREQUENT CYCLING • Incorrect cookware used. Use only flat cookware to minimize cycling.OFF AND ON OFHALOGEN/RADIANTSURFACE UNITSHOT SUGAR • Turn the surface unit to LO, wipe the hot cooktop with several dryMIXTURES/PLASTIC paper towels. Use a razor scraper held at a 30° angle to the cooktopMELTED TO THE to scrape the hot spill to a cool area outside the surface unit. Let theHALOGEN/RADIANT cooktop cool. Clean with Cooktop Cleaning Cream.SURFACECONTROL KNOB • When the knob is at the off (O) position, it must be pushed in beforeWILL NOT TURN it can be turned.When the knob is at any other position, it can beturned without being pushed in.SPARKING SOUND • Sparking of the igniter is normal. Air currents in the kitchen fromPERSISTS AFTER an open window or a person moving quickly can interrupt the flame,BURNER LIGHTS causing automatic relight sparking. As the burner warms, thesparking is less likely to occur. If the sparking persists for a long time,call for service.SPARKING SOUND • Be sure the control knobs are in the off (O) position. If the sparkingPERSISTS AFTER sound persists call for service.BURNER IS OFFBURNERS DO • Make sure electrical plug is plugged into a live power outlet.NOT LIGHT • Gas supply not connected or not turned on.• Orifice in burner body may be clogged (see the Gas BurnerComponent section). Remove the obstruction.• Burner parts not replaced correctly (see the Gas Burner Componentsection).• Counter unit not properly grounded or polarized. This can affectspark ignition.• Soil clogging holes in burner cap. Remove and clean.• Cooktop burner top not replaced correctly.