3BeforeusingyourcooktopRead this guide carefully. It is intended to helpyou operate and maintain your new cooktopproperly.Keep it handy for answers to your questions.If you don’t understand something or needmore help, call:GE Answer Center®800.626.200024 hours a day, 7 days a weekWritedown themodel &serialnumbersYou’ll find them on a label located on theunderside of the cooktop.These numbers are also on the ConsumerProduct Ownership Registration Cardincluded in this guide.Before sending in this card, please write thesenumbers here:Model NumberSerial NumberUse these numbers in any correspondence orservice calls concerning your cooktop.If youreceived adamagedcooktopImmediately contact the dealer (or builder)that sold you the cooktop.Save time& moneyBefore you request service, check the Before youcall for service section in the back of this guide.It lists causes of minor operating problems thatyou can correct yourself.If youneedserviceTo obtain service, see the Consumer Servicespage in the back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happywith the service you receive, here are threesteps to follow for further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased. Inmost cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still not resolved,write:Major Appliance ConsumerAction Program20 North Wacker DriveChicago, IL 60606