GE EER2001 Owner's Manual

Also see for JBP64: Owner's manual Installation instructions Owner's manual Installation instructions Owner's manual

Contents

GE EER2001 Owner's Manual Manual pdf 28 page image

Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.ProblemPossible CausesWhat To DoSurface units will not Improper cookware • Use pans which are flat and match the diametermaintain a rolling boil being used. of the surface unit selected.or cooking is notfast enoughSurface units do A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work properly blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.Surface unit stops • This is normal. The unit is still on and hot.glowing when turnedto a lower settingScratches (may appear Incorrect cleaning • Scratches are not removable. Tiny scratches will becomeas cracks) on cooktop methods being used. less visible in time as a result of cleaning.glass surface Cookware with rough bottoms • To avoid scratches, use the recommended cleaningbeing used or coarse particles procedures. Make sure bottoms of cookware are clean(salt or sand) were between before use, and use cookware with smooth bottoms.the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned • See theCleaning the glass cooktop section.on the cooktop before next use.Hot surface on a model • This is normal. The surface may appear discoloredwith a light-colored glass when it is hot. This is temporary and will disappearcooktop. as the glass cools.Plastic melted to Hot cooktop came into • See theGlass surface—potential for permanent damagethe surface contact with plastic placed section in theCleaning the glass cooktop section.on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled • Call a qualified technician for replacement.of the cooktop on the cooktop.Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.off and on of being used.surface unitsControl signals after You forgot to enter a • Touch theBake pad and desired temperature or theentering cooking time bake temperature orSelf Clean pad and desired clean time.or delay start cleaning time.28Before You Call For Service…Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions