Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions15before you call for service… GEAppliances.comProblem Possible Causes What To dodishes don’t dry Low inlet water • Make.sure.inlet.water.temperature.is.at.least.120°F... temperature. • Select.hEATEd dRY.• Use.hOT START.and.AddEd hEAT.options.• Select.a.higher.cycle,.such.as POTS & PANS or.hEAvY WASh.. Rinse agent dispenser. • Check.the.rinse.agent.dispenser.and.fill.as.required.. is emptydishes and flatware. Inlet water temperature. •.Raise.the.water.heater.temperature.to.120°F.not clean. is below 120°F.. •.Use.hOT START, POTS & PANS or hEAvY WASh and hI TEMP WASh.. Too little detergent. •.See.Using the dishwasher.section,.refer.to.Proper Use of detergent.for.. . ..detergent.recommendations.. Old or damp powdered . •.See.Using the dishwasher.section,.refer.to.Proper Use of detergent.for.. .. detergent. ..detergent.recommendations.. Water pressure is. •.Turn.on.a.faucet..Is.water.coming.out.more.slowly.than.usual?.If.so,.. temporarily low. ..wait.until.pressure.is.normal.before.using.your.dishwasher.. Improper rack loading. •.Make.sure.large.dishware.does.not.block.detergent.dispenser.or.wash.arm.Spots and filming. . •.Use.Cascade Crystal Clear® rinse.agents.to.remove.spots.and.preventon glasses and. . ..new.film.buildup.flatware. . •.To.remove.stubborn.spots.and.pre-existing.film.from.glassware:. . ..1 .Remove.all.metal.utensils.from.the.dishwasher.. . ..2..Do.not.add.detergent.. . ..3..Select.the.longest.cycle.. . ..4...Start.the.dishwasher.and.allow.to.run.for.18.to.22.minutes..Dishwasher.will.now.be.in.the.main.wash.. . ..5..Open.the.door.and.pour.2.cups.(500.ml).of.white.vinegar.into.the.. . ......bottom.of.the.dishwasher.. . ..6..Close.the.door.and.allow.to.complete.the.cycle..If.vinegar.rinse.. . ......doesn’t.work:.Repeat.as.above,.except.use.1/4.cup.(60.ml).of.citric... . ......acid.crystals.instead.of.vinegar.Cloudiness on. Combination of soft. •.This.is.called.etching.and.is.permanent..To.prevent.this.from.glassware. water and too much. ..happening,.use.less.detergent.if.you.have.soft.water..Wash.glassware.in.. detergent. ..the.shortest.cycle.that.will.get.it.clean.. Water temperature. • Lower.the.water.heater.temperature.. entering the dishwasher. ... exceeds 150°F.detergent cup lid. Dial is not in the OFF . •.Turn.the.Timer.Dial.to.OFF.won’t latch. position . ...detergent left in. Dishes are blocking the. •.Reposition.the.dishes.dispenser cups. detergent cupsSteam. This is normal. • Steam.comes.through.the.vent.by.the.door.latch.during.drying.and.. . ..when.water.is.being.pumped.out.black or gray. Aluminum utensils have. •.Remove.marks.with.a.mild,.abrasive.cleaner.marks on dishes. rubbed against dishes. ..Control panel lights Time too long between. •.Each.pad.must.be.touched.within.30.seconds.of.the.others..To.relight,go off when you are touching or selecting touch.any.pad.again.or.unlatch.and.relatch.the.door.setting controls padsControl panel Door latch may not . •.Call.for.service.responded to inputs be properly seatedbut dishwasher neverfilled with waterExtremely hard waterLow inlet watertemperatureOverloading thedishwasherImproper loadingOld or damp powderdetergentRinse agent dispenseremptyToo little detergent